Cisco Flex Renewal
Closed State & local contract opportunity
- Solicitation number
- TS-26-06
- State
- Florida
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 20429 Data/File Security Hardware/Software, To Include Encryption
- 20447 Integrated Hardware-Software I.t. Solution (Microcomputer)
- 20529 Data/File Security Hardware/Software, To Include Encryption, Environmentally Certified Products
- 20547 Integrated Hardware-Software I.t. Solution (Microcomputer), Environmentally Certified Products
- 20655 Integrated Hardware-Software I.t. Solution (Mini/Mainframe Computer)
- 20827 Communications: Networking, Linking, Etc. (Includes Clustering Software)
- 20830 Computer Aided Design And Vectorization Software
- 20831 Course Evaluation Software
- 20837 Database Software
- 20841 Engineering Software
Show all 11
- UNSPSC codes
- 43233402 Data conversion software
- 43232702 Desktop communications software
- 43233507 Mobile operator specific standard software
- 43232604 Computer aided design CAD software
- 43232304 Data base management system software
- 43231511 Expert system software
- 83130100 Communication service
- 25202801 Communications control and monitoring equipment
- 43232302 Clustering software
- 43233508 Mobile operator specific application software
Show all 27
- 43232910 Wireless software
- 83130102 Wireless communication service
- 43233403 Data compression software
- 43231501 Helpdesk or call center software
- 81162003 Cryptographics key management as a service
- 43232902 Communications server software
- 43232917 Software defined networking/ virtualization software
- 78142210 Aviation safety management systems and related services
- 83130101 Wire communication service
- 43232614 Computer aided design CAD and computer aided manufacturing CAM system
- 43232300 Data management and query software
- 43232301 Categorization or classification software
- 43232305 Data base reporting software
- 43232306 Data base user interface and query software
- 43232307 Data mining software
- 43232311 Object oriented data base management software
- 43232912 Gateway software
- Point of contact
-
- Ivan Ospinal iospinal@ppines.com (954) 518-9020
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The City of Pembroke Pines is requesting bids to renew the Cisco Collaboration Flex Plan Enterprise Agreement for a three-year term, with questions due August 31, 2026 and bids due September 8, 2026 at 2:00 p.m.
The scope covers subscription-based licensing and cloud services across 44 line items, including Cisco Webex (video conferencing, team messaging, file sharing), Cisco Contact Center (call routing and customer service), Cisco Unified Communications Manager (enterprise IP-based voice and video), Webex Calling (cloud-based phone system), Webex Events and Webinars, and Cisco Control Hub administration. Pricing must be provided for a three-year term billed annually and must remain firm throughout the contract period; all pricing must be fully inclusive of licensing, support, maintenance, and related fees. Products must be delivered within two calendar days of Purchase Order issuance.
The estimated annual cost is $265,000. No proposal security, payment bonds, or performance bonds are required. Bid opening will occur at 2:30 p.m. on September 8 via Cisco Webex; no pre-bid meeting is scheduled.
Proposers must demonstrate a minimum of five years of similar experience with three references from the past five years, submit sworn statements on public entity crimes and drug-free workplace compliance, provide a Certificate of Insurance, and complete vendor registration through PaymentWorks. Insurance requirements include comprehensive general liability ($1,000,000 per occurrence / $2,000,000 aggregate), workers' compensation, auto liability, and cyber liability coverage of $1,000,000 per loss.
The City offers local vendor preferences of 5% for Local Pembroke Pines Vendors and 2.5% for Local Broward County Vendors, plus additional preferences for veteran-owned small businesses, minority-owned enterprises, and women-owned enterprises. No federal funding applies to this project.
Opportunity text
The City of Pembroke Pines is seeking bids from qualified firms, hereinafter referred to as the Contractor, to renew the Cisco Collaboration Flex Plan Enterprise Agreement for a three-year term, in accordance with the terms, conditions, and specifications contained in this solicitation.
The Cisco Collaboration Flex Plan is a subscription-based licensing model that provides the City with enterprise collaboration, unified communications, contact center, and technical support services under a single agreement.
The Cisco Collaboration Flex Plan provides software licensing, cloud service entitlements, and Cisco technical support necessary to maintain the City's enterprise communications environment. Services included in this renewal include Cisco Webex, Cisco Contact Center, Cisco Unified Communications Manager (Call Manager), Webex Calling, Webex Events, Webex Webinars, and Cisco Control Hub administration.
Cisco Webex - A cloud-based collaboration platform that provides secure video conferencing, team messaging, file sharing, cloud meetings, and webinar capabilities, enabling employees to collaborate effectively from any location.
Cisco Contact Center - The City's cloud-based customer service platform used to manage incoming calls, call routing, and customer interactions for departments such as Utilities and other public-facing services.
Cisco Unified Communications Manager (Call Manager) - The City's enterprise IP-based communications system that supports voice services, conferencing, video communications, mobility, and integration with the City's telephone infrastructure.
Webex Calling - Cisco's cloud-based enterprise phone system that provides secure voice communications, device registration, common area phone support, receptionist functionality, and integration with the City's existing Unified Communications environment.
Cisco Control Hub - The centralized administrative portal used to manage users, devices, security policies, licensing, analytics, and overall administration of the City's Cisco collaboration services.
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