Child Support Enforcement Services 7th Judicial District, Tennessee (Anderson County) - UPDATED

The State of Tennessee Department of Human Services is requesting proposals for child support enforcement services in the 7th Judicial District (Anderson County) under an RFP with proposals due August 19, 2026 at 2:00 p.m. Central Time. This is a Title IV-D comprehensive child support enforcement contract.

Respondents must demonstrate a minimum of three years of experience within the past five years operating child support enforcement services with at least 3,500 open IV-D cases. The contractor must maintain a minimum of seven full-time employees physically located in the 7th Judicial District office, operating Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time, with attorney coverage for all judicial hearings. All contractor personnel with access to Federal Tax Information must meet background check requirements under IRS Publication 1075; unauthorized FTI access carries criminal penalties including up to five years imprisonment and fines up to $5,000.

Scope includes paternity establishment, support order establishment and enforcement, case management, legal representation, collections, and administrative functions. The contractor must meet minimum performance standards: paternity establishment at 95%, support order establishment at 66.50% to 67.50% annually, collections on current support, total child support disbursements increases of 1.0% to 1.50% annually, and payments on arrears cases at 65% to 66% by federal fiscal year. Failure to meet these standards triggers liquidated damages up to 2% of annual compensation. The State provides computers and system access to TCSES (Tennessee Child Support Enforcement System); the contractor supplies compatible Microsoft Office products and supplemental equipment.

The contract period runs May 1, 2027 through April 30, 2032 (five years), with a no-cost transition period beginning November 1, 2026, and billing commencing May 1, 2027. The previous contract had maximum liability of $2.46 million. Evaluation awards up to 15 points for general qualifications and experience, 55 points for technical qualifications and approach, and 30 points for cost, with lowest evaluated cost receiving maximum cost points. Evaluation completion is scheduled for September 2, 2026; cost proposal opening September 3, 2026; negotiations September 4–9, 2026; Notice of Intent to Award September 10, 2026; protest period ending September 17, 2026; and contractor signature deadline September 25, 2026. Respondents must register with the Tennessee Department of Revenue and obtain SAM.gov registration prior to contract execution. All responses must be submitted digitally via USB flash drive or email to Kyle Villagomez, Solicitation Coordinator, Department of General Services, Central Procurement Office.