RFP_34513-07827_AMD_1.docx

STATE OF TENNESSEE

Department of Human Services

REQUEST FOR PROPOSALS # 34513-07827

AMENDMENT # 1

CHILD SUPPORT ENFORCEMENT SERVICES,

7TH JUDICIAL DISTRICT, TENNESSEE

(ANDERSON COUNTY)

DATE: 8/5/2026

RFP # 34513-07827 IS AMENDED AS FOLLOWS:

1. This RFP Schedule of Events updates and confirms scheduled RFP dates. Any event, time, or date containing revised or new text is highlighted.

EVENT

TIME

(central time zone)

DATE

1. RFP Issued

6/24/2026

5. State Response to Written “Questions & Comments”

8/5/2026

7. State Completion of Technical Response Evaluations

9/2/2026

10. State Notice of Intent to Award Released and RFP Files Opened for Public Inspection

11. End of Protest Period

9/17/2026

12. State Sends Contract to Contractor for Signature

9/18/2026

2. State responses to questions and comments in the table below amend and clarify this RFP.

Any restatement of RFP text in the Question/Comment column shall NOT be construed as a change in the actual wording of the RFP document.

1. The payment schedule for Year 5 stops one month short of the contract term, which ends April 30, 2032. There is provision for a “milestone payment which shall only be exercised when there is a transition of services to a new vendor….” Does this mean that there will be no payment to the vendor for April 2032 if there is no transition to a new vendor at the end of the contract?

The milestone payment only occurs for the last month of the Term when there’s a transition of vendors if a new vendor is selected in the next RFP for these services.

If there is no transition, the Contractor will be paid for April 2032 as normal.

2. The Minimum Performance Standard for Total Disbursed Child Support Collections requires a collections increase each year. Such collection increases are difficult to achieve given declining caseloads (nationally and within Tennessee) and resulting declines in collections. Would the State consider replacing this Standard with one that measures collections per ordered case, e.g. increase collections per ordered case by one percent per year?

No.

3. Given the small size of the office and the resulting need for flexibility, would the State consider allowing a vendor to provide up to two part-time staff if the total staffing is 7 FTE? For example, a vendor could have six full-time positions and 2 half-time positions?

No.

4. What proportion of active files have been converted to electronic form (imaged) in a manner that meets the requirements of this section of the pro forma contract?

None of the active files have been converted to electronic form at this time.

5. Is the contractor responsible for any fees or costs associated with service of process or filing of documents with the Clerk of Court? If so, please provide the contractor’s costs for each category during Calendar years 2024 and 2025, broken out by year.

The contractor is not responsible for any fees or costs associated with service of process or filing of documents with the Clerk of Court, unless they choose to attempt service using methods other than those provided by the State.

6. Does the TN 7th Judicial District support or require electronic filing of legal documents? Does the current operations electronically file documents? If there is a timeline for adopting electronic filing in the future, please provide.

The 7th Judicial District does not support or require electronic filing of legal documents at this time; the current operations do not electronically file documents.

3. Delete RFP #34513-07827, in its entirety, and replace it with RFP #34513-07827, Release #2, attached to this amendment. Revisions of the original RFP document are emphasized within the new release. Any sentence or paragraph containing revised or new text is highlighted.

4. RFP Amendment Effective Date. The revisions set forth herein shall be effective upon release. All other terms and conditions of this RFP not expressly amended herein shall remain in full force and effect.

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