Child Support Enforcement Services 11th Judicial District, Tennessee (Hamilton County)

The Tennessee Department of Human Services has issued a Request for Proposals (RFP) for Child Support Enforcement Services in the 11th Judicial District, specifically targeting Hamilton County. The procurement seeks a comprehensive contractor to manage child support enforcement services for a five-year period from May 1, 2026, to April 30, 2031, with a potential 180-day extension. Required services include full case management, legal representation, case establishment, order enforcement, and related administrative functions. Key procurement dates include a response deadline of September 25, 2025, with oral presentations scheduled for October 6-7, 2025. The contractor will be evaluated on critical performance metrics such as paternity establishment rates, support order establishment, current support collections, and arrears case payments. Specific qualifications mandate maintaining a minimum of 34 full-time employees and strict compliance with federal and state regulations, including IRS Publication 1075 for handling federal tax information. Successful bidders must demonstrate extensive expertise in child support enforcement and the ability to meet rigorous operational standards.

The RFP explicitly emphasizes opportunities for minority-owned, women-owned, service-disabled veteran-owned, and small businesses to participate in the procurement. While no specific incumbent vendor is mentioned, the previous contract had a maximum liability of $12,773,472.00, suggesting a similar budget range for the new contract. Funding will be sourced from state and federal child support enforcement program sources, with monthly payments structured to increase incrementally over the five-year term. The contractor must be prepared to integrate with existing technological infrastructure and comply with comprehensive reporting requirements. Proposing organizations should have robust systems for case tracking, legal documentation, financial management, and inter-agency communication. The procurement aims to select a contractor capable of efficiently managing child support enforcement operations while maintaining high performance standards and supporting diverse business participation.