Caregiver Resource Centers

The State of Delaware, Department of Health and Social Services, Division of Services for Aging and Adults with Physical Disabilities, is soliciting professional services through a competitive procurement process (HSS26066) to establish Caregiver Resource Centers. The procurement seeks qualified vendors to deliver comprehensive caregiver support services including caregiver assessments, training and support group facilitation, workshops and seminars, professional development activities, community health fair participation, and site visits to local organizations for program promotion. Vendors must establish and maintain caregiver intake and assessment procedures using standardized forms (CF-044), implement monthly reporting and outcome tracking mechanisms, and coordinate activities with identified project partners while documenting contributions to measurable outcomes. Key qualifications include the ability to manage federal data reporting requirements, deliver services across Delaware's three counties (New Castle, Kent, and Sussex County), and demonstrate capability to assess and support caregivers of individuals with physical disabilities in alignment with the Older Americans Act and related federal programs. The contract will operate on a fixed-fee basis with payment not to exceed a specified maximum expenditure authorized through state purchase orders, with monthly invoices payable within thirty days. The initial contract term extends for a specified number of years from the start date with potential renewal periods, though the specific contract duration and proposal submission deadline are not detailed in the available documents.

Vendors responding to this solicitation must complete a comprehensive vendor response package including a Non-Collusion Statement, Business References form (minimum three references of similar size and scope), Vendor Information Sheet with diverse vendor certification status, Exceptions Form, Confidentiality Form, and Subcontractor disclosure documentation if applicable. The State of Delaware encourages participation from diverse vendors and accepts certifications for disadvantaged, minority, women-owned, and service-disabled veteran-owned enterprises through designated vendor certification mechanisms. All vendors must comply with extensive contractual requirements including comprehensive insurance coverage (Workers' Compensation, Commercial General Liability at $1,000,000 per occurrence/$3,000,000 aggregate, and Professional/Medical Liability at $1,000,000 per occurrence/$3,000,000 aggregate), background checks per IRS Publication 1075, Department of Technology and Information security standards including encryption of non-public data both in transit and at rest, and breach notification protocols within 24 hours. The budget accommodates multiple funding streams including Older Americans Act, Nutrition Services Incentive Program, Social Services Block Grant, State Tobacco funds, Local Cash, In-Kind contributions, Program Income, and USDA commodities, with detailed budget worksheets requiring itemized documentation of staff salaries, fringe benefits (calculated at 43%), travel and training, contractual costs, infrastructure costs, supplies, equipment, and indirect costs. The specific contract award value and budget range are not disclosed in the available procurement documents.