CAMA and Property Tax System

Ada County, Idaho is issuing Request for Proposal (RFP 26001) to procure a comprehensive Computer-Assisted Mass Appraisal (CAMA) and Property Tax System solution from qualified software vendors and implementers. The county seeks to replace its outdated in-house system, originally developed in the late 1990s, with a modern, cloud-based enterprise solution capable of managing property assessments, valuations, and tax administration for over 230,000 parcels across residential, commercial, manufactured, agricultural, and personal property categories. Deliverables include all necessary labor, materials, equipment, coordination, testing, tools, and ongoing support services for system implementation. Key objectives encompass modernizing technology infrastructure, enhancing data access, reducing system customizations, and unifying workflow processes across assessment, auditor, treasurer, and commissioner departments. Required capabilities include cloud deployment, integration with existing systems such as Microsoft Entra, Oracle ERP Cloud, and ESRI ArcGIS, mobile access, robust security features including multi-factor authentication and role-level security, comprehensive reporting tools, citizen portals, and workflow management functionality. Proposals must address property records, assessment administration, exemptions, appeals management, levy management, tax credits, property tax billing and collections, distributions, finance, and reporting modules. Vendors must submit detailed company information, software capabilities, implementation strategy, references from similar governmental projects, and five-year total cost projections. Evaluation will be based on a 100-point system considering proposal compliance, implementation approach, vendor experience, references, and anticipated project costs. The initial contract term ends September 30, 2026, with potential annual renewal options. Proposals are due by 4:00 p.m. local time on October 10, 2025, with a public proposal opening scheduled for October 14, 2025.

The RFP documents do not specify set-aside designations or restrictions limiting response eligibility to particular organization types or disadvantaged enterprises. There is no identified incumbent vendor or current contractor referenced in the procurement materials. The solution must integrate with Ada County's existing infrastructure, including Microsoft Entera, Oracle ERP Cloud, and ESRI ArcGIS systems, with particular emphasis on cloud-based architecture and seamless integration capabilities. Vendors are required to complete a comprehensive security questionnaire (Exhibit A-2) demonstrating cybersecurity practices, data protection protocols, compliance certifications, and risk management capabilities. While no specific budget amount is disclosed in the RFP, the county requires vendors to provide detailed cost summaries including annual software subscription fees, implementation cost estimates, and five-year total cost projections, suggesting a significant enterprise-level investment. The submission must be completed through the Bonfire proposal submittal platform, and proposers are required to identify and certify any subcontractors who will perform portions of the project services if awarded.