BL104-25, Provision of Galaxy Access Control System Integrator Services on an Annual Contract

Gwinnett County Board of Commissioners is soliciting competitive sealed bids for a Galaxy Access Control System Integrator Services annual contract through Invitation to Bid (BL104-25) for the Department of Support Services. The procurement seeks a qualified service provider to manage a comprehensive access control system currently spanning 52 locations with 175 primary CPUs, 154 panels, 1,151 card readers, 539 inputs, and 209 outputs across county departments including Fire, Police, and Water Resources. Required services encompass preventative maintenance, emergency repairs, system design, programming, third-party integrations, operational support, and installation projects. Bidders must submit sealed proposals by 2:50 P.M. on November 21, 2025, with a public bid opening at 3:00 P.M. The bid is structured in three pricing sections covering preventative maintenance, troubleshooting/emergency repairs, and defined scope project work. Potential contractors must be authorized Galaxy dealers, maintain relevant certifications, possess a State of Georgia Unrestricted Low Voltage license, have minimum five years in business, and demonstrate 24/7 emergency response capabilities with a four-hour onsite response requirement.

The contract requires potential vendors to maintain specific insurance standards, including $2,000,000 in Commercial General Liability, $1,000,000 in Automobile Liability, and Workers Compensation at Georgia statutory limits. All insurance providers must hold an A.M. Best rating of A-7 or higher. Bidders must submit a Code of Ethics Affidavit, Contractor Affidavit, three project references, and complete all bid schedule pages. The contract is set to begin January 1, 2026, or upon Board of Commissioners approval, with pricing remaining firm through potential five-year renewal periods. While no specific set-aside designations were mentioned, the bid emphasizes using in-house staff exclusively and prohibits subcontractors without prior approval. The current system infrastructure involves Galaxy access control technology, and the county requires a service provider who can maintain and potentially upgrade the existing system. Although a specific budget range was not explicitly stated, the comprehensive nature of the contract and the extensive existing system suggest a significant annual investment in access control system management and integration services.