Avaya IP Office Implementation

The University of Wisconsin Stevens Point (UWSP) is seeking a comprehensive Avaya IP Office Implementation for its telecommunications infrastructure, with the primary objective of transitioning from an existing Avaya PBX system to a new IP Office solution that can seamlessly integrate with Microsoft Teams Session Border Controller (SBC). The procurement focuses on implementing a hybrid communication system that will utilize Microsoft Teams Calls for standard communications while maintaining Avaya technology for specialized communication endpoints such as Code Blue phones, emergency phones, and elevator phones. The solicitation is being conducted through the ShopUW+ Platform, with the bidding event (Event Number: 2024-UWSTP-00678-RFB) going live on May 14, 2024, at 12:00 PM, and proposals due by May 23, 2024. Potential vendors must submit all questions in writing through the ShopUW+ platform or via email to Amanda Rouse at purchasing@uwsp.edu, with the final deadline for submitting written questions being May 20, 2024, at 12:00 PM. Respondents will need to demonstrate technical capabilities in telecommunications infrastructure, Microsoft Teams integration, and Avaya IP Office implementation.

While specific set-aside designations are not explicitly mentioned in the procurement documents, the opportunity appears to be open to qualified telecommunications and technology vendors with demonstrated expertise in Avaya and Microsoft Teams integration. The current infrastructure involves an existing Avaya PBX system, which will require careful migration and integration strategies. Although no specific budget range is provided, the complexity of implementing a hybrid communication system across multiple specialized communication endpoints suggests a potentially significant investment. The procurement is specifically situated within Sheboygan County, Wisconsin, and is limited to vendors capable of meeting the technical and operational requirements of the University of Wisconsin Stevens Point. Interested vendors should carefully review the full solicitation details on the ShopUW+ Platform and ensure they can meet the technical specifications for seamless Microsoft Teams and Avaya system integration.