Annual Maintenance for Point of Sale and Inventory Software

The Texas Department of Criminal Justice is requesting responses for annual maintenance services for point of sale and inventory software through a purchase order arrangement, with responses due August 14, 2026.

The solicitation seeks to establish vendor support for ongoing system functionality, updates, and technical support for existing point of sale and inventory management systems across TDCJ facilities. Specific system environment details, quantities, pricing structure, and contract renewal terms are detailed in the primary procurement document (IW250184).

All responses must be submitted electronically through the Euna Procurement (Bonfire) portal at https://tdcj.bonfirehub.com. TDCJ requires vendors to register in advance and recommends allowing at least one business day for submission to accommodate potential delays with large file uploads. Respondents must verify submission completion by confirming a "Submission Complete" status and reviewing submitted documents, as no amendments or corrections are permitted after the deadline.

Vendors must register with TDCJ contact personnel to ensure receipt of all solicitation amendments, which are posted on the Electronic State Business Daily. Bidders bear sole responsibility for monitoring amendments and confirming receipt before the closing date; TDCJ disclaims liability for failure to receive amendments resulting from incomplete contact information or failure to verify receipt. All submissions are deemed final and irrevocable once the deadline passes.

Technical assistance for the submission portal is available through support.bonfire@eunasolutions.com or the Euna Procurement Vendor Knowledgebase. Vendors responding must acknowledge acceptance of TDCJ's Combined Standard Terms and Conditions, which establish payment terms, performance requirements, insurance obligations, compliance expectations, and contract administration procedures.