A Report Card From Missourians

The Missouri Department of Transportation (MoDOT) and Missouri Highways and Transportation Commission (MHTC) have issued a Request for Proposal (RFP605CO23000912) for a comprehensive "Report Card From Missourians" survey project. The RFP seeks a qualified contractor to conduct a statewide evaluation of public satisfaction with MoDOT's performance through a general population survey. The survey must include a minimum of 3,500 respondents, with at least 500 participants from each of MoDOT's seven districts, and maintain a margin of error between 3-5%. The primary data collection method will be text-based surveys, with phone follow-up as a secondary approach. Proposals were due by November 18, 2022, at 10:00 AM CST, with a contract period running through December 31, 2023, and two optional two-year renewal periods. The evaluation criteria will focus on the offeror's experience, expertise, and reliability (50 points), proposed fee (40 points), and overall clarity and quality of the proposal (10 points). The successful contractor must provide raw data, topline results, and a final 508-compliant report for posting on MoDOT's website, with the project timeline anticipating survey work from mid-May through June and final report delivery in early September.

The RFP encourages participation from Minority Business Enterprises (MBE) and Women Business Enterprises (WBE), with target participation rates of 10% MBE and 5% WBE through various arrangements such as subcontracting or joint ventures. Contractors must maintain specific insurance coverages, including general liability of $500,000 per person/$4,000,000 per occurrence, equivalent automobile liability coverage, and workers' compensation insurance. While no incumbent vendor is explicitly identified, the RFP notes that MoDOT has conducted similar surveys in the past. The data collection must be weighted proportionally using 2020 US Census data to accurately reflect Missouri's population distribution by geography, gender, and age. The RFP requires offerors to provide a firm fixed-price proposal, with no advance payments permitted, and mandates compliance with various state and federal requirements, including the Domestic Products Procurement Act and employment verification laws. Although no specific total contract value is provided in the documentation, the comprehensive nature of the survey and reporting requirements suggests a significant professional services engagement.