735-261104/ services - annual PM - alaris infusion pumps

The State of California is requesting bids for annual preventive maintenance services on Alaris infusion pumps under solicitation 735-261104, with bids due July 15, 2026. A Certification of Business Enterprise (CBE) form must be completed and submitted as part of the bid package, indicating eligibility under California's business enterprise certification program.

The scope encompasses comprehensive preventive maintenance, scheduled inspections, parts replacement, calibration, and troubleshooting of Alaris infusion pump equipment. Service providers must be authorized by Alaris and demonstrate technical expertise in servicing these medical devices. The Statement of Work specifies service level agreements including maximum response times for critical equipment failures and routine maintenance scheduling windows, technician qualification requirements, spare parts availability, and record-keeping obligations for maintenance activities and equipment history.

Bidders must acknowledge HIPAA Business Associate Agreement (BAA) requirements and commit to protecting any protected health information accessed during service delivery, including implementation of administrative, physical, and technical safeguards. Contractors must confirm receipt of HIPAA training materials and compliance with federal security and breach notification standards.

Bid submissions must include all required purchasing forms, with specific attention to the CBE certification document and HIPAA acknowledgement. Pricing should reflect labor, parts, travel, and service delivery costs associated with preventive maintenance visits and any volume discounts or tiered service level agreements. The contract includes an initial service period with potential renewal options.