25-297682. FMD. MaximoProgramConsulting

The State of California's Civil Rights Department is issuing Request for Proposal (RFP) 25-060, Addendum 1, to procure Maximo Program Consulting and Project Support services for the California vs. Hate Resource Line and Network Care Coordination Services. This is a three-year contract opportunity with a submission deadline of April 1, 2026. The procurement seeks proposals to operate a comprehensive resource line and care coordination program that currently employs 72 intake agents handling an average of 12 minutes and 38 seconds per call, along with 21 care coordinators conducting follow-up services to callers. Proposals must be submitted electronically to bidsubmission@calcivilrights.ca.gov with a maximum file size of 25MB per email, formatted in two separate volumes: Volume 1 containing non-cost proposal information and Volume 2 containing sealed cost information, each submitted as three printed document copies in a single package. All proposals must include required attachments as outlined in Attachment 1, and submissions received after the April 1, 2026 deadline will be rejected. The State reserves the right to reject all proposals for reasonable cause, including cost considerations, and is not obligated to award a contract under this RFP.

The procurement documentation does not specify set-aside designations, restrictions on respondent types, or disadvantaged enterprise requirements. No incumbent vendors or current contractors are identified in the available documentation. The estimated three-year contract budget is $6,300,000.00. Respondents should be aware that all costs incurred in proposal development are the sole responsibility of the bidder and cannot be charged to the State of California. Proposals may be modified through withdrawal and resubmission prior to the April 1, 2026 deadline, but no modifications can be made orally or in writing after the initial submission. All cost proposals must be clearly labeled "Do Not Open - Cost Proposal for RFP # 22-003" and sealed separately from technical proposals to ensure compliance with submission requirements.