15CS0041 I1 Nurse Call System Maintenance and Repair

The California Department of Veterans Affairs (CalVet) is soliciting bids for maintenance and repair services for the Tek-Tone NC 300 II Nurse Call System at the Veterans Home of California-Chula Vista. The procurement involves comprehensive maintenance and repair of a complex nurse call system comprising 5 master stations, 180 dual patient stations, 77 single patient stations, 22 duty stations, and 285 emergency pull stations. Services must be performed during standard business hours of 7:00 am to 4:00 pm Monday through Friday, with mandatory 24/7 emergency response capability. Contractors are required to respond to repair service calls within 2 hours and complete repairs within 5 working days, unless parts must be ordered. Key qualifications include providing a minimum of two factory-trained service technicians or technicians with at least three years of experience. A mandatory walkthrough was scheduled for March 9, 2016, with bids due by March 16, 2016 at 5:00 PM, and a bid opening on March 17, 2016 at 11:00 AM. The anticipated contract award date was March 18, 2016, with a contract term running from April 1, 2016 through June 30, 2018.

The procurement includes provisions for Disabled Veteran Business Enterprise (DVBE) incentives and Small Business preferences, with DVBE incentives ranging from 1-5% based on participation levels and Small Business preferences providing a 5% bid preference up to $50,000. Certified Small Businesses and DVBEs are encouraged to participate, with specific requirements for certification by the Office of Small Business and DVBE Services (OSDS). The contract includes a parts allowance of $3,000 and requires contractors to maintain $1 million in commercial general liability insurance, $1 million in professional liability insurance, and workers' compensation coverage. Bidders must complete several mandatory certification documents, including the Commercially Useful Function (CUF) Certification, Bidder Declaration, and Contractor Certification Clauses. While the exact award value is listed as to be determined (TBD), the bid rate sheet includes provisions for service technician hours during normal business hours, weekend, and holiday coverage, with the total contract amount to be calculated based on actual service hours and parts used.