Records Operations Support Services (ROSS) for the USCIS National Records Center and Harrisonburg File Storage Facility
Past Recompete Updated
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Solicitation expected
- Estimated value
- $100,000,000 or more
- Set-aside
- Competitive 8(a)
Forecast facts
- Incumbent contract
-
- 70SBUR21C00000015 Federal contract award held by Koniag Brillient, LLC Ends Mar 31, 2027 · Value with all options $119,874,776 · Set aside: Competitive 8(a)
- Previous solicitation
- Solicitation: USCIS Records Operations Support Services (ROSS) 70SBUR20R00000005 · Posted Sep 2, 2020
- Anticipated award
- Through
- Acquisition strategy
- Follow-on to Existing Contract
- NAICS code
- 561110 Office Administrative Services
- Place of performance
- Lee's Summit, MO
- Forecast number
- F2024067961
- Points of contact
-
- Mandy Livingston mandy.l.livingston@uscis.dhs.gov (816) 947-0478
- Gregory Schroeder gregory.d.schroeder@uscis.dhs.gov (802) 872-9406
- Eric Bishop eric.m.bishop@uscis.dhs.gov (802) 872-4696
- Matthew Perryn matthew.r.perryn@uscis.dhs.gov (816) 266-1968
- Arthur Morales arthurlawrence.c.morales@uscis.dhs.gov (240) 578-1259
Forecast details come from DHS's Acquisition Planning Forecast System. Agencies' dates and values are estimates.
About this forecast
The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS), issued a recompete request for quotation on October 23, 2026, for Records Operations Support Services (ROSS) at the National Records Center (NRC) and its sub-office. The RFQ went to a limited number of GSA MAS 8(a) contractors under SIN 561110 in accordance with GSAM 538.71, with a competitive 8(a) set-aside. The contractor will provide records management and maintenance services, including securing all files (including empty A-File jackets), handling PII and chain-of-custody materials, maintaining personnel security clearance levels, reporting personnel actions timely, and delivering excellent customer service; primary functions include but are not limited to these. The anticipated award date is February 26, 2027, and the period of performance runs April 1, 2027 through March 31, 2032.
Work is performed at the NRC and NRC Extension Site 1 (ES-1) in Lee's Summit, Missouri, and at its sub-office, the File Storage Facility (FSF or HBG), in Harrisonburg, Virginia. The estimated minimum award value is $100 million, and the contract is firm fixed price. USCIS Program Point of Contact Matthew Perryn (matthew.r.perryn@uscis.dhs.gov, (816) 266-1968) and Contracting Officer Arthur Morales (arthurlawrence.c.morales@uscis.dhs.gov, (240) 578-1259) are the primary contacts, with the contracting office listed as MGMT/Contracting/Operations.
This forecast recompetes contract 70SBUR21C00000015, a firm fixed price definitive contract awarded October 1, 2021, to incumbent Koniag Brillient, LLC, under a competitive 8(a) set-aside, with a ceiling value of $119.9 million and $114.4 million obligated. The scope covers records operations, maintenance, scanning, digitization, and transportation for the NRC and associated sites, with an estimated annual records volume of up to 100,000 cubic feet. Modification P00033 adds funding for a six-month extension of the period of performance from October 1, 2026, through March 31, 2027, which is the contract's ultimate completion date.
Forecast text
***Update 10/30/2026: In accordance with GSAM 538.71, the RFQ was issued to a limited number of GSA MAS 8(a) contractors under SIN 561110 on October 23, 2026.***
***Update 9/16/2026: Estimated solicitation release date updated to 10/5/2026. Estimated period of performance updated to 4/1/2027-3/31/2032. ***
***Update 8/19/2026: Estimated solicitation release date updated to 9/11/2026. ***
***Update 7/24/2026: Estimated solicitation release date updated to 8/17/2026, Alternate contact changed from Gregory Schroeder to Arthur Morales***
***Update 7/14/2026: Estimated solicitation release date updated to 8/10/2026, anticipated period of performance start date changed to 3/1/2027, anticipated period of performance end date changed to 2/28/2032, Fiscal Year changed to FY2027***
****Update 6/5/2026: Estimated solicitation release date updated to 6/30/2026 and anticipated award date changed to 9/30/2026****
***Update, 03/25/2026: Primary Contact changed from Mandy Livingston to Matthew Perryn matthew.r.perryn@uscis.dhs.gov, alternate contact, contract type, est. solicitation release date, and award type updated ***
USCIS National Records Center (NRC) has a requirement for a contractor to provide support services required under this contract include administrative and technical functions in support of records management for the USCIS Records Operations Support Services (ROSS). The successful contractor is to provide records management and maintenance services for the NRC and NRC Extension Site 1 (ES-1), Lee’s Summit, MO, and its sub-office, the File Storage Facility (FSF or HBG), Harrisonburg, VA. The objective of the contract is to provide comprehensive records management services in a manner that ensures efficient, effective, and accountable records responsibility and excellent customer service. The primary functions of this contract include but are not limited to:
• Provide efficient and effective records management and maintenance functions in support of the USCIS Records Program.
• Provide outstanding customer service.
• Ensure compliance with all federal mandated directives.
• Maintain proper personnel security clearance levels.
• Ensure proper security of all files, to include empty A-File jackets.
• Report all personnel actions timely.
• Ensure proper handling of security-sensitive materials, including PII and chain-of-custody requirements.
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