Fonemed - nurse triage line

Forecast Recompete Updated

Agency
Solicitation expected
By GovTribe estimate
Estimated value
$10,000 to $25,000
Set-aside
Total Small Business GovTribe estimate

Forecast facts

Incumbent contract
Previous solicitation
Mashpee Wampanoag Health Service Unit's outpatient clinic After Hours Phone Services 75H71525Q00007 · Posted Jan 8, 2025
Anticipated award
NAICS code
561421 Telephone Answering Services
Points of contact

Forecast details come from HHS's procurement forecast. Agencies' dates and values are estimates.

About this forecast

The Indian Health Service is recompeting a nurse triage line contract supporting the Mashpee Wampanoag Health Service Unit's outpatient clinic, with an estimated award date of March 1, 2027. The contract requires telephone triage and assessment services during extended hours (4:30 PM to 8:00 AM weekdays and 24-hour coverage on weekends and holidays), including symptom assessment, care level recommendations, physician paging coordination, and HIPAA-compliant telecommunications support. Services will be performed in Mashpee, Massachusetts.

The estimated award value range is $10,000 to $25,000. Points of contact are Paul Carr, Contracting Officer, at paul.carr@ihs.gov or 615-467-1567, and Megan Rivera, Contracting Officers Representative, at megan.rivera@ihs.gov.

The existing award being recompeted is Purchase Order 75H71525P00016, awarded to Fonemed LLC on March 3, 2025, with a ceiling value of $35,700 and an ultimate completion date of March 3, 2030. The contract is designated as a Total Small Business set-aside and includes an option year. Fonemed has been providing after-hours telephone triage and assessment services to support healthcare access for the Mashpee Wampanoag community under this firm fixed-price purchase order.

Forecast text

NURSE TRIAGE LINE - Option Year 2

On GovTribe

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