Mashpee Wampanoag Health Service Unit's outpatient clinic After Hours Phone Services
The Indian Health Service (IHS) is seeking a small business contractor to provide after-hours telephone triage and assessment services for the Mashpee Wampanoag Health Service Unit's outpatient clinic in Mashpee, Massachusetts. The solicitation, issued as Request for Quotation (RFQ) number 75H71525Q00007, requires a contractor to deliver non-emergency nurse advice line services from 4:30 PM to 8:00 AM Monday through Friday, with 24-hour coverage on weekends and holidays. Potential contractors must submit a technical capabilities statement, pricing on SF1449 Form, and demonstrate two years of past performance with federal, state, or local government entities. The evaluation will be conducted using a balanced approach, with price, technical capability, and past performance being equally weighted. All questions must be emailed to Velvett Cummins by the closing date, and complete quote packages are due by January 17, 2025, at 5:00 PM Eastern Time.
The solicitation is a 100% small business set-aside under NAICS code 561421 (Telephone Answering Service) with a $19 million size standard. The contract structure includes a base year from January 20, 2025, to January 20, 2026, with four additional one-year option periods available. The annual contract value is not expected to exceed $12,000 under a Blanket Purchase Agreement, with services to be performed at 483B Great Neck Road South in Mashpee. Contractors must maintain HIPAA compliance, provide monthly call listings with patient details, offer services in English, and manage physician on-call schedules. The work will require handling physician paging, potentially providing patient educational materials, and submitting quarterly invoices. Deliverables are expected to commence within 30 days of contract award, with the primary performance location being the Mashpee Wampanoag Health Service Unit's outpatient clinic.
75H71525Q00007 Department of Health and Human Services Indian Health Service
1/8/25, 4:16 PM Mashpee Wampanoag Health Service Unit's outpatient clinic After Hours Phone Services
The Indian Health Service (IHS) is seeking after-hours telephone triage and assessment services for the Mashpee Wampanoag Health Service Unit's outpatient clinic located in Mashpee, Massachusetts. The contract will require a vendor to provide nurse triage services from 4:30 PM to 8:00 AM Monday through Friday, and 24-hour coverage on weekends and holidays. Interested firms must submit a detailed response via email to velvett.cummins@ihs.gov by December 23, 2024, including company information, point of contact details, contract numbers, tax identification, and a comprehensive capability statement. The IHS will conduct market research to determine compliance with the Buy Indian Act and assess the potential for set-aside opportunities. Evaluation will focus on the vendor's ability to meet specific requirements, including HIPAA compliance, English-language services, and management of physician paging and on-call schedules.
The opportunity is exclusively set aside for Indian Economic Enterprises (IEE) or Indian Small Business Economic Enterprises (ISBEE), with strict ownership and management criteria requiring at least 51% ownership and control by Indians, Federally Recognized Indian Tribes, or Alaska Native Corporations. The contract is structured with a one-year base period and four optional extension years, with an estimated annual value not to exceed $12,000 under a blanket purchase agreement. Vendors must be registered in the Systems for Award Management (SAM) and classified under NAICS code 561421 for Telephone Answering Services. Interested firms must complete the IHS Indian Economic Enterprise Form and provide documentation demonstrating their qualification status. The solicitation emphasizes the government's commitment to supporting Indian-owned businesses through targeted procurement strategies.
IHS1505033 Department of Health and Human Services Indian Health Service
12/19/24, 12:05 PM