Webinar 508 Support and Administration Support

The Interior Business Center, on behalf of the U.S. Access Board, seeks webinar support and administration services with proposals due August 6, 2026. The procurement is a Women-Owned Small Business set-aside.

Place of performance is the U.S. Access Board's Washington, DC office (1331 F Street NW), with flexibility for contractor facilities. The contractor must deliver approximately 16 webinars annually: 10 ADA/ABA sessions held the first Thursday of each month (February through December, 2:30–4:00 PM ET) and 6 Section 508 webinars held the fourth Tuesday (January, March, May, July, September, November, 1:00–2:30 PM ET). Each 90-minute webinar serves 500–650 participants with potential registration exceeding 1,000 participants. The contractor must provide all infrastructure, including servers, webinar platform software, and internet connectivity, and must maintain Section 508 and WCAG 2.2 Level AA compliance, deliver live closed captioning, support teleconference audio-only access, integrate American Sign Language interpreter video with scalable windows, manage continuing education unit credentialing, archive approximately 140 existing webinars plus new sessions, and provide helpdesk support and 30 minutes of pre-session technical assistance.

The base performance period runs August 1, 2026 through July 31, 2027, with three optional one-year renewal periods extending through July 31, 2030. Offerors must provide pricing for the base year and each of the three option periods separately.

The incumbent contract (20380220P0006) was awarded to the University of Illinois at a total value of $321,697.00. Award is made on a lowest price technically acceptable basis. Technical acceptability requires meeting nine mandatory Go/No-Go criteria: accreditation from AIA, AICP, CRCC, and LA CES upon award; demonstrated experience delivering accessible webinars for persons with vision and hearing disabilities; webinar administration with accessible websites and CEU capabilities; experience working with speakers with disabilities using assistive technologies; helpdesk support for registrants using assistive technology; live ASL interpreter video integrated with scalable windows; Section 508 compliance for all ICT per 29 U.S.C. 794d and 36 CFR Part 1194; Access Board compliance specialist platform access for testing; and submission of a current Accessibility Conformance Report. Offerors must submit proposals via email not exceeding 10 pages (exclusive of the Accessibility Conformance Report), single-spaced with 11-point minimum font and 1-inch margins. The NAICS code is 611710, Educational Support Services. Contracting officer: Robert Brewer, robert_brewer@ibc.doi.gov or 571-370-5697.