Webinar Support Services

The Department of the Interior, Interior Business Center, Acquisition Services Directorate is conducting a sources sought for webinar support services with a response deadline of June 16, 2026. This is a pre-solicitation notice, not a formal solicitation.

The requirement calls for ownership and operation of a comprehensive webinar platform supporting the United States Access Board's accessibility training program. The contractor must deliver approximately 16 webinars annually: ten monthly ADA/ABA sessions held the first Thursday from 2:30 p.m. to 4:00 p.m. ET (February through December, excluding July) and six Section 508 webinar sessions held the fourth Tuesday from 1:00 p.m. to 2:30 p.m. ET (January, March, May, July, September, and November). Expected monthly attendance ranges from 500 to 650 participants, with some sessions exceeding 1,000 registrants.

The webinar platform must be Section 508 and WCAG 2.2 Level AA compliant, supported by an Accessibility Conformance Report using ITIC VPAT 2.5. Core services include platform hosting with all necessary hardware and software, participant registration management, continuing education unit (CEU) coordination for accredited bodies (AIA, AICP, CRCC, LA CES), live closed captioning, American Sign Language interpreter video feeds with scalable windows, teleconference audio-only options, YouTube live streaming capability, and archival of approximately 140 existing webinars plus new sessions. Technical support must be provided with 30 minutes of preparation prior to each session. Post-webinar evaluation administration, participant database maintenance, helpdesk assistance, and submission of evaluation results within 15 working days are also required.

The NAICS code is 611710 (Educational Support Services), with a small business size standard of $24 million. No set-aside applies. Respondents should submit company name with SAM UEI, point of contact, contact information, a capability statement addressing Statement of Work section 3.1 tasks, small business size status, and any SBA socioeconomic certifications.