WBAMC Nucleic Acid Analyzer Maintenance

The Department of the Army Medical Command is seeking full-service maintenance services for four nucleic acid analyzers located at William Beaumont Army Medical Center (WBAMC) in Fort Bliss, Texas. The equipment consists of two QuantStudio DX systems and two 7500 Fast DX systems manufactured by Thermo Fisher Scientific, which are essential for real-time PCR testing in the hospital's diagnostic operations. The selected contractor must provide all labor, parts, equipment, materials, travel, and transportation for both scheduled and unscheduled maintenance, with technicians required to possess OEM certification or equivalent qualifications. Critical performance requirements include responding to service requests telephonically within four hours during business hours and six hours during after-hours/weekends/holidays, completing all repairs within three working days of notification, using only OEM repair parts, and maintaining 95% compliance with performance standards. The contractor must also develop and submit a Quality Control Plan within ten days of award and complete various security and training requirements including Anti-Terrorism Level I training, iWATCH, PII training, and TARP certification within 30 days. The pre-solicitation notice was posted on March 25, 2026, with comments due by March 31, 2026.

This opportunity has not been designated as a set-aside contract, and no incumbent contractor or award value range is specified in the pre-solicitation notice. The contract will be performed during government facility office hours of 7:30 AM to 4:30 PM MST, Monday through Friday, excluding federal holidays, with all contractor personnel required to obtain installation access passes and maintain current certifications. The contractor must bear all shipping costs for replacement parts and repairs and submit monthly invoices through the Wide Area Workflow system along with annual Service Contract Reports to SAM.gov detailing labor hours expended. The work is classified under NAICS 811210 (Electronic and Precision Equipment Repair and Maintenance) and PSC J065 (Maintenance/Repair/Rebuild of Medical, Dental, and Veterinary Equipment and Supplies). Interested contractors should monitor for the full solicitation, which is expected to follow this pre-solicitation notice.