VISN 19 Telephone Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20 is seeking Local Exchange Carrier (LEC) telecommunications services for the Miles City Community Based Outpatient Clinic in Montana. The solicitation (36C26025Q0377) is a market research effort to identify potential sources for a comprehensive telecommunications infrastructure, including plain old telephone service (POTS), Primary Rate Interface (PRI) service, Direct Inward Dialing numbers, Caller ID, Call Wait, and Call Hunting/Rollover features. Interested contractors must submit responses by March 24, 2025, at 12 PM PDT via email to Matthew Combes, providing company details such as business size, point of contact information, and capabilities. The procurement will use NAICS Code 517111 to determine business size standards, and no telephone inquiries will be accepted. The evaluation will focus on contractors' ability to provide 24/7 telecommunications services with maximum availability, which is critical for maintaining patient care communications.

The contract is structured as a firm-fixed-price base with four option periods, spanning from April 3, 2025, through April 2, 2030. There are no specific set-aside designations for this opportunity, indicating it is open to all qualifying businesses. The procurement falls under the Wired Telecommunications Carriers category (NAICS 517111) and the IT and Telecom - Network as a Service product service code (DG10). While specific award values are not disclosed in the pre-solicitation notice, the requirement represents a continuation of existing telecommunications infrastructure for the VA facility. The contract aims to ensure continuous, reliable telephone services for the Miles City Community Based Outpatient Clinic, with a focus on maintaining critical patient care communication capabilities throughout the five-year performance period.