VISN 19 ScriptPro Maintenance Contract
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36F79719D0135
- Agency
-
Veterans Integrated Service Network 19
Veterans Health Administration, Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C25926F0005 Federal contract award
- Awardee
- Scriptpro USA Inc.
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Cheyenne, Wyoming, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 19 issued a Limited/Sole Source Justification Notice for contract 36C25926F0005 awarded to ScriptPro USA, Inc. on October 1, 2025, for maintenance and support services of ScriptPro pharmacy dispensing equipment across VISN 19 VA Medical Centers. The procurement covers comprehensive maintenance services including 24x7x365 Help Desk support, on-site field service repair, preventive maintenance, parts, software updates, drug database updates, and ongoing interface maintenance for the proprietary automated pharmacy dispensing systems. The sole source justification is based on ScriptPro being the only authorized provider capable of servicing their proprietary equipment, with alternative solutions estimated to cost approximately $11 million to procure and implement. The contract period of performance runs from October 1, 2025, through September 30, 2026, with an optional 6-month extension available. Market research conducted in July 2025 confirmed no other vendors could meet the specific requirements for maintaining these specialized pharmacy automation systems. While the specific contract value was not disclosed, the justification document received approvals from multiple VA contracting officials validating the sole-source procurement approach.
Notice text
Awarded contract 36C25926F0005 to unknown vendor for unknown amount on 2025-10-01.
Files
| File | Type | Posted |
|---|---|---|
| 36C259-AP-0173-FY25-1389 JOFOC NCO19 ScriptPro - Posting_Redacted.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Limited / Sole Source Justification | |
| Service & Technical Support Agreement for IHS Owned Pharmaceutical DIspensing Systems at Four IHS Health Care Facilities | Special Notice |
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