Viewpoint Temperature and Humidity Monitoring

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 17, is seeking a contractor to provide comprehensive maintenance and support services for the ViewPoint automated temperature and humidity monitoring system across five VA facilities in Texas, including the main Amarillo VA Health Care Center and four Community-Based Outpatient Clinics in Lubbock, Childress, Dalhart, and Clovis. The contract requires annual software license updates, infrastructure support, hardware warranty coverage, remote system monitoring, technical support, and annual sensor and probe recalibration. Service level agreements establish critical response time requirements ranging from 60 minutes for critical incidents to 24 business hours for low-level inquiries, with the contractor required to provide both onsite and remote support while complying with specific VA Directives. All onsite work must be accompanied by a VA PIV-badged individual. The pre-solicitation notice was posted on December 2, 2025, with a response deadline of December 12, 2025, allowing potential bidders ten days to review the solicitation documents and prepare their proposals.

This contract opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses, restricting competition to firms meeting this specific designation. The Statement of Work specifies a 12-month contract period covering environmental monitoring services for temperature and humidity control across the five designated VA facilities in the Texas region. While the pre-solicitation notice does not disclose an explicit budget range or award value, the scope encompasses software licensing, hardware maintenance, remote monitoring capabilities, and technical support services with defined service level agreements. The Contracting Officer's Representative, Alexander Baker, can be contacted at alexander.baker2@va.gov for inquiries regarding the procurement. Interested vendors should note that the procurement falls under NAICS code 334513 (Instruments and Related Products Manufacturing for Measuring, Displaying, and Controlling Industrial Process Variables) and PSC code H966 (Other QC/Test/Inspect-Instruments and Laboratory Equipment).