V225--Special Needs Ground Transportation

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking a contractor to provide nonemergent wheelchair and gurney transportation services for the Palo Alto VA Medical Center, six Community-Based Outpatient Clinics, and affiliated healthcare facilities throughout California and Nevada. The contractor must supply all vehicles, personnel, management, supplies, equipment, and reporting necessary to deliver 24/7 transportation services, including weekends and holidays. Key requirements include maintaining valid driver's licenses for all personnel, current tuberculosis testing, adherence to Service Contract Act wage determinations, background investigations, HIPAA compliance, appropriate vehicle insurance and medical liability coverage, and utilization of the VetRide Vendor Portal for order management and billing. The Government is conducting this pre-solicitation notice as a Sources Sought announcement to gather capability information from interested parties; formal evaluation criteria have not yet been established as this is a preliminary announcement only and no actual solicitation is currently available. Interested parties must submit capability information including business size classification, socioeconomic status, SAM registration details, and relevant project experience to Contract Specialist Jill Williams by 11:00 AM Pacific Time on March 2, 2026.

This procurement carries no set-aside designation and involves no identified incumbent or current contractor information. The NAICS code applicable to this procurement is 485991 (Special Needs Transportation) with a size standard of $19 million, though no specific award value or budget range has been disclosed in this pre-solicitation phase. The contract's ordering period extends from the date of award through April 14, 2031, representing a five-year service commitment. Typical transportation volumes are estimated at 200-220 transports on weekdays with significantly fewer on weekends and holidays, with response time requirements of 15 minutes for scheduled orders and 30 minutes for add-on orders dispatched from VA Palo Alto. All potential offerors must maintain current registration in the System for Award Management (SAM) and have a current Online Representations and Certification Application on file to be eligible for award.