V212--NH Transportation Broker

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 1 is seeking a transportation broker to provide Non-Emergent Medical Transportation (NEMT) services for Veterans in New Hampshire and surrounding New England regional VA Medical Centers. The solicitation requires comprehensive transportation services including wheelchair van, taxi, and litter transportation for both ambulatory and non-ambulatory patients, operating seven days a week, 24 hours per day, with peak demand occurring between 6:00 a.m. and 6:00 p.m., Monday through Friday. Contractors must comply with specific vehicle requirements, driver qualifications, safety standards, and patient care protocols to ensure proper transportation of Veterans to and from medical appointments. The Request for Quote responses are due by June 30, 2025, though the attached government file indicates a July 1, 2025 deadline at 5:00 p.m. EST. The solicitation is issued by the Department of Veterans Affairs VAMC Togus in Augusta, Maine.

This procurement is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, despite the main solicitation notice indicating no set-aside is used. The contract structure is a five-year indefinite delivery/indefinite quantity (IDIQ) arrangement with a minimum contract guarantee of $1,500 and a maximum potential value of $4,700,000. Transportation services will cover multiple VA Medical Centers and Community Based Outpatient Clinics across New Hampshire, Massachusetts, Vermont, Maine, and Rhode Island. The contractor will be responsible for providing transportation broker services that coordinate and manage the movement of Veterans to their medical appointments throughout this multi-state region. No incumbent contractor information is provided in the available documentation.