V119--Wheelchair Transport FY25 Contract

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 is soliciting wheelchair van transportation services for the Durham VA Medical Center and its nine Community-Based Outpatient Clinics in North Carolina and Virginia. The solicitation seeks non-emergency ambulance transportation services for veterans, including stretcher transports, Basic Life Support, Advanced Life Support, and Critical Care Transport services within and between multiple VA medical centers and clinics. Contractors must provide up to four simultaneous transportation requests, use VetRide or VA-approved transportation software, maintain strict medical and safety standards, and ensure driver background checks and vehicle maintenance compliance. The contract is structured as a firm-fixed-price requirements contract with a base period from August 1, 2025 to July 31, 2026 and one option year through July 31, 2027. The solicitation due date is June 26, 2025 at 12 PM EDT, with the contract expected to begin on August 1, 2025.

This solicitation is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), though subcontracting partners do not need to meet this requirement. The contract has an estimated value of approximately $19 million and will be awarded to a single company, with an incumbent provider currently holding a modified version of the previous contract. The contractor must provide 24/7 transportation availability covering an estimated volume of 20,000 base rate trips and 18,000 miles within a 20-mile base rate radius of Durham VAMC, with 10-15% of trips occurring outside normal business hours. Services include transportation within a 20-mile radius and beyond, with specific flat rates for trips between various VA medical facilities, local airports, and veterans' residences. The primary place of performance is Durham VAMC at 508 Fulton Street, Durham, NC 27705, extending to multiple VA facilities across North Carolina and Virginia.