USHMM Staffing Support - Audio Visual Technician (Onsite Full-time/Contractor)

Closed Solicitation Posted

Solicitation number
95476725R0042
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Washington, District of Columbia 20024, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The United States Holocaust Memorial Museum (USHMM) is seeking an Audio Visual (AV) Technician through this solicitation to support its critical audio-visual operations and technology environments. The agency requires a highly skilled professional with 3-5 years of AV systems integration experience, preferably holding a CTS certification, to manage digital technologies and support Museum programs and events. Ideal candidates must demonstrate strong troubleshooting skills, expertise in operating video switchers, mixing live sound with digital consoles, and supporting hybrid video conference meetings. Potential contractors must submit resumes and cost proposals by February 28, 2025, at 3:00 PM, with all questions to be directed to Mary Green at magreen@ushmm.org by January 27, 2025. The Museum will evaluate candidates based on their qualifications, technical expertise, and proposed cost, with the intent to fill the position no later than March 21, 2025.

The solicitation is not designated for any specific set-aside category, making it open to all qualified contractors. The contract will be structured with a base award plus four option years, indicating potential long-term engagement. The technician will work a 40-hour schedule including four weekdays and one weekend day, with additional evening and weekend shifts for special events, located at Fort Lesley J. McNair in Washington, DC. While specific budget ranges are not detailed, the contract falls under the NAICS category 512290 (Other Sound Recording Industries) and PSC category Z1AB (Maintenance of Conference Space and Facilities). The role requires flexibility, with occasional travel to offsite locations possible and the expectation of responding to urgent technical issues as needed. The Museum operates year-round, with only Yom Kippur and Christmas day as exceptions to its operational schedule.

Notice text

The Office of Information Technology of the United States Holocaust Memorial Museum (the Museum) provides critical support to the Museum's mission by managing and supporting the technology environments including the audio-visual operations (AV) of the Museum. The AV operations include managing of the Museum's digital technologies, as well as supporting all Museum programs and events. Based on the Museum's current volume of work, USHMM has determined that additional personnel are needed to distribute the workload and is seeking an individual with audio-visual expertise and a proven track record of customer service to work in a full time role with USHMM's audio-visual team.

Statement of Objectives

This statement of objectives describes the operational objectives for the candidate as well as their duties and responsibilities. In general, the candidate will provide expert level experience for setting up, installing, operating, testing, and troubleshooting audio and video equipment in addition to supporting the Museum's events. The Museum operates every day of the year except Yom Kippur and Christmas day. The Museum is located at: 100 Raoul Wallenberg Place SW, Washington, DC 20024. The technician's schedule will include four weekdays and one weekend day. Additionally, the technician will be expected to work on certain evenings and weekends to support Museum special events. The after hours and weekend work will be scheduled well ahead of time and the Museum will provide advance notification to the technician to ensure his/her availability. Although the technician is not expected to be "on call", occasionally he/she may be called in to provide assistance for any urgent or emergency issues or problems. Occasional travel to offsite and out of town locations may be required.

AV Technician's Qualifications

AV technicians shall have the following minimum qualifications:

3-5 years of experience with audio visual systems integration or service.

Candidates should be driven, methodical, focused, have strong troubleshooting skills and possess the ability to self-manage and work independently without close supervision.

CTS certification or equivalent work experience.

Ability to act as technical lead for special events.

Experience operating video switcher (SDI, NDI).

Experience mixing live sound with digital mixing consoles.

Experience supporting hybrid video conference meetings.

Ability to read and follow AV system flow diagrams and support documentation.

Excellent computer, verbal, and written communication skills.

Multi-tasking & ability to meet project deadlines.

Live event experience is a plus.

Experience configuring/troubleshooting audio DSP's (Biamp/ QSC/Clearone) a plus.

Dante and AVOIP experience a plus.

The Statement of Work and Instructions to Offerors is attached.

Deadline for Questions: 1/27/2025 by 3:00PM. Please send all questions to magreen@ushmm.gov.

Offerors shall submit resumes at any time between now and up to 2/28/2025 by 3:00PM, the Museum will have position filled no later than March 21. 2025.

All proposals and resumes shall be forwarded to Mary Green at magreen@ushmm.gov. The Museum will issue a Base award plus four option years. Offerors may submit Cost Proposals for the base and option years as a cover letter to the resume submissions.

Files

File Type Posted
Onsite_AV_Systems_Technician_SOW_-_Google_Docs.pdf PDF

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