USDA eDiscovery Litigation Support and Service

The United States Department of Agriculture (USDA) Office of the General Counsel is seeking a FedRAMP Moderate, Software-as-a-Service (SaaS) eDiscovery vendor-hosted cloud-based platform to support litigation, investigations, FOIA requests, and oversight responses. The procurement will focus on a comprehensive solution for collecting, preserving, processing, reviewing, and producing electronically stored information (ESI), with specific technical requirements including 50TB data storage capacity, integration with Microsoft 365/Purview and FEITH systems, and advanced generative/non-generative AI document review tools. Vendors must demonstrate compliance with Section 508 requirements, provide wrap-around litigation support services, and have experience obtaining Authority to Operate (ATO) credentials. The Request for Information (RFI) requires vendors to submit two volumes: a Prior Experience document and a Market Research Budgetary Quote, with strict formatting guidelines including page limits and font specifications. Key submission details include a response deadline of January 3, 2025 at 1:00 PM Eastern Time, with submissions to be emailed to Contracting Officer Bill Patterson.

The contract is classified under NAICS code 518210 for Computing Infrastructure Providers, with a size standard of $40 million and an estimated total contract value of $20 million. The performance period will span 60 months, consisting of a 12-month base period and four 12-month option periods, with the ability to support 50 concurrent users and maintain 99.9% system uptime. No specific set-aside designations are currently indicated, suggesting the opportunity is open to a broad range of qualified vendors. The platform must host initial data volumes of 25TB, with scalability for future growth, and ensure all data remains within the continental United States. Key personnel requirements include roles such as Project Manager, Cloud Systems Engineer, Data Migration Subject Matter Expert, eDiscovery Technicians, and System Security/Integration Specialist. The contractor will be expected to provide comprehensive help desk support from 6 AM to 10 PM Eastern on weekdays, with additional after-hours support capabilities.