USCIS Integrated Card Solution Configurable for Immigration Benefits

Closed Pre-Solicitation Posted

Solicitation number
70SBUR25I00000014
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Camp Springs, Maryland 20588, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Written by GovTribe AI ·

The U.S. Citizenship and Immigration Services (USCIS) Document Management Division is seeking an integrated card solution configurable for various immigration benefits through this pre-solicitation notice. The procurement encompasses comprehensive services including secure identification document redesign and construction, program management, equipment installation and maintenance, software integration, and technical support for producing Permanent Resident Cards (PRC) and Employment Authorization Document (EAD) Cards. The solution must support production at two facilities - the Corbin Production Facility in Kentucky and Lee Summit Production Facility in Missouri - using laser marking technology to ensure continuity of operations and redundancy. Vendors must respond to eleven specific questions covering corporate experience, production capabilities, technical expertise, and proposed solutions. The Request for Information (RFI) responses are due by 10 AM Eastern Time on June 27, 2025, with submissions directed to the contracting officer Victor Martin at victor.e.martin@uscis.dhs.gov.

This opportunity does not utilize any set-aside designation and is classified under NAICS code 541512 for Computer Systems Design Services. Production volumes have significantly increased from 3.7 million cards in fiscal year 2022 to a projected 7 million polycarbonate identification cards in fiscal year 2024, demonstrating substantial growth in operational requirements. The contract encompasses multiple critical components including secure document construction, equipment maintenance and repair services, software maintenance and upgrade support, systems integration from USCIS systems to equipment, and comprehensive training programs. Vendors are required to specify their business size, socio-economic category, and available contract vehicles as part of their response. The integrated solution must support the production of secure identification documents that serve as proof of adjudicated benefits or immigrant status and may allow entry into the United States.

Notice text

3 versions

Update #3 · Latest ·

**This RFI close date has been extended to July 7, 2025 at 10 AM ET**

Please address all questions 1 through 10 on the attached RFI document and email responses to victor.e.martin@uscis.dhs.gov and rachel.m.turner@uscis.dhs.gov.

The USCIS Document Management Division (DMD) manages USCIS document production including the secure identification card redesign and equipment refresh to personalize USCIS secure identification cards in a manner that assures efficiency and maximizes security. DMD requires an integrated card solution that is configurable for various immigration benefits.

Card consumables will be used to produce secure identification documents, which serve as proof of adjudicated benefits or immigrant status and may allow entry into the United States. The current portfolio of secure cards produced within DMD includes the Permanent Resident Card (PRC) and Employment Authorization Document (EAD) Cards. Card printing is accomplished using laser marking technology. 

The production facilities are located at the USCIS CPF (Corbin Production Facility) in Corbin, Kentucky and at the Lee Summit Production Facility (LPF), Lee Summit, Missouri. This allows for a needed redundancy that will satisfy USCIS Continuity of Operations (COOP) requirements, as well as provide additional production capability as production levels have increased and potential additional immigration reform requirements.  Both systems require routine maintenance and quick response repairs to ensure the steady production of the secure identification cards.

The combined requirement includes:

    1. Secure Identification Document Re-design
    2. Secure Identification Document Construction
    3. Program Management
    4. Transition Support
    5. Continuity of Operations Planning and Support
    6. New Equipment Installation, Migration, and Upgrade Support
    7. Equipment Maintenance
      1. Hardware Maintenance and Repair Service
      2. Software Maintenance Support
      3. Software Release and Upgrade Support
      4. Technical Support
      5. Creation of Reports
    8. On-site Equipment Support
    9. Software integration from USCIS system to equipment
    10. Systems Operation Training
Update #2 ·

**This RFI close date has been extended to July 3, 2025 at 10 AM ET**

Please address all questions 1 through 10 on the attached RFI document and email responses to victor.e.martin@uscis.dhs.gov and rachel.m.turner@uscis.dhs.gov.

The USCIS Document Management Division (DMD) manages USCIS document production including the secure identification card redesign and equipment refresh to personalize USCIS secure identification cards in a manner that assures efficiency and maximizes security. DMD requires an integrated card solution that is configurable for various immigration benefits.

Card consumables will be used to produce secure identification documents, which serve as proof of adjudicated benefits or immigrant status and may allow entry into the United States. The current portfolio of secure cards produced within DMD includes the Permanent Resident Card (PRC) and Employment Authorization Document (EAD) Cards. Card printing is accomplished using laser marking technology. 

The production facilities are located at the USCIS CPF (Corbin Production Facility) in Corbin, Kentucky and at the Lee Summit Production Facility (LPF), Lee Summit, Missouri. This allows for a needed redundancy that will satisfy USCIS Continuity of Operations (COOP) requirements, as well as provide additional production capability as production levels have increased and potential additional immigration reform requirements.  Both systems require routine maintenance and quick response repairs to ensure the steady production of the secure identification cards.

The combined requirement includes:

    1. Secure Identification Document Re-design
    2. Secure Identification Document Construction
    3. Program Management
    4. Transition Support
    5. Continuity of Operations Planning and Support
    6. New Equipment Installation, Migration, and Upgrade Support
    7. Equipment Maintenance
      1. Hardware Maintenance and Repair Service
      2. Software Maintenance Support
      3. Software Release and Upgrade Support
      4. Technical Support
      5. Creation of Reports
    8. On-site Equipment Support
    9. Software integration from USCIS system to equipment
    10. Systems Operation Training
Update #1 ·

Please address all questions 1 through 10 on the attached RFI document and email responses to victor.e.martin@uscis.dhs.gov and rachel.m.turner@uscis.dhs.gov.

The USCIS Document Management Division (DMD) manages USCIS document production including the secure identification card redesign and equipment refresh to personalize USCIS secure identification cards in a manner that assures efficiency and maximizes security. DMD requires an integrated card solution that is configurable for various immigration benefits.

Card consumables will be used to produce secure identification documents, which serve as proof of adjudicated benefits or immigrant status and may allow entry into the United States. The current portfolio of secure cards produced within DMD includes the Permanent Resident Card (PRC) and Employment Authorization Document (EAD) Cards. Card printing is accomplished using laser marking technology. 

The production facilities are located at the USCIS CPF (Corbin Production Facility) in Corbin, Kentucky and at the Lee Summit Production Facility (LPF), Lee Summit, Missouri. This allows for a needed redundancy that will satisfy USCIS Continuity of Operations (COOP) requirements, as well as provide additional production capability as production levels have increased and potential additional immigration reform requirements.  Both systems require routine maintenance and quick response repairs to ensure the steady production of the secure identification cards.

The combined requirement includes:

    1. Secure Identification Document Re-design
    2. Secure Identification Document Construction
    3. Program Management
    4. Transition Support
    5. Continuity of Operations Planning and Support
    6. New Equipment Installation, Migration, and Upgrade Support
    7. Equipment Maintenance
      1. Hardware Maintenance and Repair Service
      2. Software Maintenance Support
      3. Software Release and Upgrade Support
      4. Technical Support
      5. Creation of Reports
    8. On-site Equipment Support
    9. Software integration from USCIS system to equipment
    10. Systems Operation Training

Files

File Type Posted
CURE RFI_20250609.docx DOCX document

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