USARC SCC SIS Support Contract
Closed Pre-Solicitation Posted
- Solicitation number
- 0000012027
- Agency
-
Mission and Installation Contracting Command
Army Materiel Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561621 Security Systems Services (except Locksmiths)
- Place of performance
- Fort Snelling, Minnesota 55111, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The United States Army Reserve Command (USARC) is seeking a contractor to provide comprehensive technical support services for its Security Control Center's Intrusion Detection Systems (IDS) Enterprise System through the Department of the Army Materiel Command Mission and Installation Contracting Command. The contract requires 24/7 technical telephone support, software updates, cybersecurity compliance, and annual on-site technical services at Fort McCoy, Wisconsin and Fort Snelling, Minnesota. Critical contract requirements include maintaining a secret facility clearance, providing certified technicians, ensuring continuous software updates, and applying Security Technical Implementation Guides (STIGs). The contractor must submit various deliverables such as a Quality Control Plan, non-disclosure statements, and training certifications. The pre-solicitation notice indicates a response deadline of May 28, 2025, with potential for detailed evaluation criteria focused on technical capability, compliance, and responsiveness.
The contract opportunity does not have a specific set-aside designation and is categorized under NAICS code 561621 for Security Systems Services. While no incumbent contractor is mentioned, the contract requires the selected vendor to provide critical monitoring infrastructure support with rigorous performance standards, including 100% technical support availability and emergency on-site assistance within 48 hours of system failure. The contractor must also complete comprehensive service contract reporting through the System for Award Management (SAM) website, with labor hour reporting due by October 31st each calendar year. The performance work statement emphasizes the need for maintaining optimal system operating conditions across primary and backup monitoring stations, with a focus on continuous cybersecurity and technical maintenance. Although specific award value is not disclosed, the contract appears to be a mission-critical technical support service with potentially significant long-term implications for the USARC's security infrastructure.
Notice text
The Contractor shall provide access to 24 Hour Technical Support via Telephone. The contractor shall provide software support, software updates and bug fixes. The contractor will ensure the primary monitoring station located at Fort McCoy, WI and the backup monitoring station located at Fort Snelling, MN are consistently synchronizing and acting as a “hot backup”. The contractor shall provide a certified technician and trainer at least once annually to perform general diagnostics, system grooming, system upgrades, problem resolution, and preventative maintenance tasks to ensure optimal system operating conditions.
Files
| File | Type | Posted |
|---|---|---|
| PWS SIS Support_FINAL.pdf | ||
| PWS SIS Support_FINAL.docx | DOCX document |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Electronic Security Systems | ACC Rock Island | Total Small Business |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity