USAG DHR, Fort Bragg ID Card Services

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
W91247-26-Q-A017
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

NAICS code
561110 Office Administrative Services
Place of performance
North Carolina 28310, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Mission and Installation Contracting Command-Fort Bragg seeks Defense Enrollment and Eligibility Reporting System (DEERS)/Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) and USID issuance support services, with proposals due July 7, 2026. This is a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) set-aside, restricting competition to that pool.

Place of performance is the Soldier Support Center, Building 4-2843, Fort Bragg, North Carolina. The contractor must provide all personnel, supervision, supplies, equipment, and facilities to verify and issue military identification and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians, and other eligible recipients, serving approximately 79,000 customers annually. Staffing requirements include 14 RAPIDS workstation contractors, 2 customer service window contractors, 2 telephone appointment line contractors, and 2 Site Security Managers, all working 0800–1200 and 1300–1700 hours Monday through Friday excluding federal holidays. All contractor personnel must maintain a favorable National Agency Check with Inquiries (NACI) clearance and complete mandatory training including iWATCH, anti-terrorism, OPSEC, DoD cyber awareness, and Threat Awareness and Reporting Program.

The contract structure includes a 30-day phase-in period (August 1–31, 2026), an 11-month base period (September 1, 2026–July 31, 2027), and four one-year option periods extending through July 31, 2031, with a potential six-month extension. The contract is firm fixed price with Service Contract Act wage determination WD 2015-4377 Revision 31 applying. Performance standards require 85% of CAC issuances within 20 minutes, 85% of USID issuances within 30–45 minutes, and 85% of DEERS inputs/updates within 30 minutes. The incumbent is BFG Enterprises LLC under Contract W91247-21-C-0015. Evaluation uses a Lowest Price Technically Acceptable (LPTA) methodology with three volumes: Mission Capability (35 pages maximum covering Phase-In, Management, and Staffing Approaches), Price (no page limit), and Past Performance (10 pages maximum documenting minimum three years of relevant government or commercial contract experience). NAICS code 561110, Office Administrative Services. Amendment 0002 (issued June 29) incorporated government Q&A responses and revised the Performance Work Statement with changes marked in red.

Notice text

5 versions

Update #5 · Latest ·

AMENDMENT 0002: The purpose of this amendment is as follows:

1. Incorporate Government response to submitted questions.
2. Incorporate revised Attachment 1_Performance Work Statement. All changes are in red.
3. Incorporate Wage Determination WD 2015-4377 Revision 31
4. Extend the closing date until 07 July 2026.

See attached documents for details. 

AMENDMENT 0001: The purpose of this amendment to the Soliciation is to extend the current closing date to allow time for Government to respond to Q&A's and for offerors to submit final proposals. The closing date has been extended until 30 June 2026 at 4:00PM EST.

This is the official release of the Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

  Solicitation will close on 30 June 2026 at 4:00 pm EST. 

Update #4 ·

The purpose of this amendment to the Soliciation is to extend the current closing date to allow time for Government to respond to Q&A's and for offerors to submit final proposals. The closing date has been extended until 30 June 2026 at 4:00PM EST.

This is the official release of the Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

  Solicitation will close on 30 June 2026 at 4:00 pm EST. 

Update #3 ·

The purpose of this amendment to the Soliciation is to extend the current closing date to allow time for Government to respond to Q&A's and for offerors to submit final proposals. 

This is the official release of the Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

  Solicitation will close on 30 June 2026 at 4:00 pm EST. 

Update #2 ·

This is the official release of the Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

  Solicitation will close on 22 June 2026 at 4:00 pm EST, All questions are due 16 June 2026 at 1200 pm EST

Update #1 ·

This is a draft Solicitation, an amendment will be published for the offical release of the Combined Synopsis Solicitation. 

The Mission and Installation Contracting Command- Fort Bragg (MICC-FB) has a requirement to procure a non-personal service for Directorate of Human Resource Services (DHR). Services include to provide Defense Enrollment and Eligibility Reporting System (DEERS)/ Real Time Automated Personnel Identification System (RAPIDS) Common Access Card (CAC) support services for the Installation Management Command (IMCOM) at Fort Bragg, North Carolina. The Contractor shall provide all personnel, supervision, supplies, equipment and facilities, necessary to perform the verification and issuance of military identification (ID) and CAC cards for active-duty military, Reserve and National Guard members, military retirees, family members, Department of Defense civilians and other eligible recipients. 

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.2 as supplemented with additional information included in this notice and in accordance with the Procedures authorized in FAR Part 12. This announcement will constitute as the only solicitation; qoutes are being requested and a written solicitation will NOT be issued. Additionally, the Government will utilize procedures in accordance with FAR Part 12 and FAR Part 15.

  

Files

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Notice history

Notice Type Posted
USAG DHR, Fort Bragg ID Card Services Award Award Notice
This notice Latest solicitation Solicitation

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