U -- Staff and Patient Education

Closed Solicitation Posted

Solicitation number
36C24925Q0107-MEDIATIONTRAINING
Agency
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

Place of performance
Nashville, Tennessee 37212, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration, specifically the Tennessee Valley Healthcare System (TVHS), is seeking mediation training services to address increasing workplace conflict complaints. The solicitation calls for a 5-day interactive seminar/workshop to provide Workplace Conflict Management (WPCM) Training for 24 attendees, with the goal of equipping supervisors with conflict resolution skills and developing trained mediators throughout the organization. The training aims to help employees address issues at the lowest level and prevent escalation to EEO complaints. The solicitation (ID: 36C24925Q0107) requires responses by January 23, 2025, at 2:00 PM CST, with evaluation criteria focused exclusively on location and price. The procurement is structured to enable rapid response to employee conflicts and support the TVHS mission of maintaining a harmonious workplace.

The contract is 100% set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 611430 with a $15 million size standard. The performance period runs from January 27, 2025, to September 30, 2025, with training to be conducted quarterly at a venue within 50 miles of the Nashville, TN VA Medical Center. The training will include comprehensive services such as venue provision, equipment, meals, and training materials, with 5 total workshops planned to accommodate 24 participants per session. The government will not be charged for any participants who do not attend, and the final training location will be determined after reviewing all award submissions. Contractors must include all associated costs in their total package price proposal, with electronic invoicing required through the VA Financial Services Center and payment terms of 30 days after completion.

Notice text

2 versions

Update #2 · Latest ·

TVHS is continuing to see an incline of conflictcomplaints throughout its workforce. Unfortunately, many TVHS supervisors are not yet fully equipped with the skills needed for basic conflict resolution. Unresolved conflict deflects employees from the TVHS mission, changing their workday from working the mission to what they feel is “individual survival.” Some conflicts are even more complex than others and require EEO involvement. Most importantly, unresolved conflict can become frivolous EEO complaints and impact TVHS HRO mission. To assist with a more rapid response to all levels of conflict, it is beneficial to have trained mediators throughout TVHS available to address employee issues and complaints at the lowest level. This a local requirement and competition is set aside 100% for SDVOSB's. Venue location for training will be determined after the review of all awards. Deciding factors for this award will be based on location, and price only.

Update #1 ·

TVHS is continuing to see an incline of conflictcomplaints throughout its workforce. Unfortunately, many TVHS supervisors are not yet fully equipped with the skills needed for basic conflict resolution. Unresolved conflict deflects employees from the TVHS mission, changing their workday from working the mission to what they feel is “individual survival.” Some conflicts are even more complex than others and require EEO involvement. Most importantly, unresolved conflict can become frivolous EEO complaints and impact TVHS HRO mission. To assist with a more rapid response to all levels of conflict, it is beneficial to have trained mediators throughout TVHS available to address employee issues and complaints at the lowest level. This a local requirement and competition is set aside 100% for SDVOSB's. Venue location for training will be determined after the review of all awards. Deciding factors for this award will be based on location, and price only.

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