U. S. Senate ServiceNow Enterprise Licenses

The U.S. Senate Office of the Sergeant at Arms has issued a Special Notice for Request for Quotation 2025-R-078 seeking ServiceNow Enterprise Licenses. This amended solicitation was originally posted on July 30, 2025, and subsequently revised on August 7, 2025, with an extended submission deadline. The procurement covers a comprehensive suite of ServiceNow enterprise software licenses including Security Operations, AI Search, Performance Analytics, Integrated Risk Management, IT Service Management, and various professional user licenses. The solicitation encompasses 21 distinct ServiceNow product lines with varying quantities, ranging from 24,000 Security Operations devices to 20,000 Learning Credits. This is a civilian agency procurement with no set-aside designation, indicating it is open to all eligible contractors.

The procurement objective is to establish a multi-year contract for ServiceNow Enterprise Licenses with a base period of two years followed by optional extension periods. Contractors must submit quotes by 12:00 Noon on August 13, 2025, via email to Acquisitions@saa.senate.gov, providing firm-fixed pricing on an F.O.B. Destination basis. Key requirements include maintaining an active System for Award Management (SAM) registration, completing the mandatory Excel pricing table, providing End User License Agreements, and for resellers, submitting current OEM authorization statements. All submissions must comply with Section 208 of the Legislative Branch Appropriations Act, 2020, which prohibits acquisition of certain telecommunications equipment and information systems. The Senate will make a single award based on the Lowest Price Technically Acceptable evaluation criteria, and quotes may be submitted through various contract vehicles including open market, NASA SEWP, GSA Schedule, or other GWAC contracts.