TSA Information Technology Enterprise Infrastructure Support Services (ITEISS)
Closed Pre-Solicitation Posted
- Solicitation number
- 70T03024RFI7667001
- Agency
-
Transportation Security Administration
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Springfield, Virginia 22150, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Transportation Security Administration (TSA) is seeking information from industry partners on Information Technology Enterprise Infrastructure Support Services (ITEISS) to support its enterprise IT capabilities and services. TSA is exploring alternate IT management and support models, including government-owned, contractor-operated IT environments. The agency is interested in information on cost-effective service operations, managing multiple IT environments and vendors, supporting remote/telework users, and migrating to cloud services. TSA also wants to reduce the number of Service Level Agreements/Requirements while maintaining performance, incorporating dis/incentives, and defining scope for Operations & Maintenance versus engineering activities. Responses are due by August 14, 2024.
This is a pre-solicitation notice, not a request for proposals. There is no set-aside designation, and the potential value and number of awards are not specified. TSA is gathering market information to inform the development of a future solicitation, and is interested in industry's capability to scale IT support as the environment changes.
Notice text
The TSA Contracting and Procurement (C&P) office is seeking interested contractors and industry partners capable of supporting the Office of Information Technology’s (IT) requirements for Information Technology Enterprise Infrastructure Support Services (ITEISS).TSA is seeking information related to industry capabilities, best practices, technology trends, and specific information relating to managing and supporting TSA’s enterprise IT capabilities and services and other innovative end-to-end IT service delivery.
TSA is currently exploring alternate models of IT management and support. Specifically, TSA is seeking information about: the possible IT service delivery models to provide the required support; recommended Service Level Agreements (SLAs)/Service Level Requirements (SLRs) to measure contractor performance and service delivery; industry best practices for adoption and integration of emerging technologies; Enterprise Architecture (EA); best practices for IT Operations & Maintenance (O&M); and the ability to scale up and scale down systems and services.
Files
| File | Type | Posted |
|---|---|---|
| ITEISS - RFI 70T03024RFI7667001_final.pdf |
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