Tellabs/Corriant Support

This solicitation from the United States Marine Corps seeks quotes for telecommunications maintenance services for Tellabs/Corriant optical transport and GPON equipment located at Marine Corps Base Camp Lejeune, Marine Corps Air Station New River, and Marine Corps Logistics Base Albany. The contractor must provide unlimited remote and on-site maintenance, diagnostics, technical assistance, and emergency support within 24 hours. Response time for on-site support is within 24 hours. The contractor must also offer return and repair services with a 15-day turnaround time. Evaluation criteria include technical capability, past performance, and price. Quotes are due by August 26, 2020 for a base year of performance from September 2020 to September 2021, with two optional one-year extensions.

This solicitation is set aside for Service-Disabled Veteran-Owned Small Businesses. The place of performance is Camp Lejeune, NC 28547. An amendment clarified that no office space or dedicated onsite work area will be provided, the technician is not expected to be onsite unless remote support fails, and the vendor is not required to stockpile parts but must ship replacement parts expeditiously if requested before 3 PM.