Teleradiology PWS Market Input

The Defense Health Agency is seeking industry feedback on its Draft Performance Work Statement for Enterprise Teleradiology Services, with responses due by 1400 CDT on 21 July 2026. DHA intends to recompete its teleradiology program and is requesting marketplace recommendations on commercial best practices, contract structure, clinical triage definitions, and MHS Genesis integration to refine the PWS before formal solicitation.

The statement of work covers non-personal diagnostic radiology interpretation services provided by board-certified radiologists at contractor facilities supporting Military Treatment Facilities worldwide (CONUS, OCONUS, and U.S. Territories). Services include radiography, ultrasound, computed tomography, magnetic resonance imaging, nuclear medicine, bone densitometry, dental cone beam CT, and PET/CT performed on all patient age groups. The contractor must deliver STAT reports within 60 minutes of image receipt, urgent reports within 24 hours, routine reports within 5 business days, and B-Read reports within 5 days. Critical results require telephone communication to ordering providers within 60 minutes; urgent results require notification within 7 days. Consultation services must be available within 15 minutes of notification.

Radiologists must be board-certified, hold current state licenses, obtain MTF clinical privileges, be U.S. citizens fluent in English, and demonstrate 24 months of continuous diagnostic radiology employment within the preceding 36 months. The contractor must provide 24/7 services on all days including federal holidays and maintain professional liability coverage. Work is performed at contractor facilities within the United States.

Interested parties must submit feedback using the provided Comment Resolution Matrix via email to William L. Vallee (William.l.vallee.civ@health.mil) and Pamela J. Bryerton (pamela.j.bryerton.civ@health.mil), with subject line "Teleradiology PWS Recommendations." Proprietary information must be clearly marked and segregated. All submissions become Government property and will not be returned.