Telephone Switchboard Operators 580-20-1-4097-0002
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C25620Q0097
- Agency
- Veterans Integrated Service Network 16 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- Place of performance
- Michael E. DeBakey VA Medical Center 2002 Holcombe Blvd Houston, TX 77030, United States
Notice details come from SAM.gov. Updated .
About this opportunity
This combined synopsis/solicitation from the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 seeks quotes for telephone switchboard operator services to be performed at the Michael E. DeBakey Veterans Affairs Medical Center located in Houston, Texas. The requirement is for a minimum of seven full-time operators to be provided Monday through Friday during peak hours and two operators during non-peak hours and federal holidays. Quotes are due by December 13, 2019 and will be evaluated using lowest price technically acceptable.
The set-aside is designated for service-disabled veteran-owned small businesses. The NAICS code is 561422 with a PSC code of R499. The incumbent contractor was VA256-15-C-0065. Quotes are requested to provide coverage 24 hours a day, 7 days a week for a one year base period and four optional one year extensions, for a total performance period from April 1, 2019 through March 31, 2024. The place of performance is 2002 Holcombe Blvd, Houston, TX 77030.
Notice text
2 versions
Update #2 · Latest ·
This Amendment is issued to:
1. Update Performance Work Statement (PWS) paragraph 1.2.14 and 2.7.2 to remove references to a Project Manager;
2. Update PWS paragraph 9.1 to add a letter of intent due date; and
3. Provide the questions received in response to this solicitation and the Government's response.
Update #1 ·
This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.6, in conjunction with FAR Part 13.5, Simplified Procedures for Certain Commercial Items as supplemented with additional information included in this notice. This announcement constitutes the only solicitation. Quotes are being requested and a written solicitation will not be issued. This requirement will be evaluated under the lowest price technically acceptable evaluation methodology. All quotes are due no later than December 13, 2019 at 11:00A.M. Central Standard Time.
Attachments
| File | Type | Posted |
|---|---|---|
| 36C25620Q0097-0001003.pdf | ||
| 36C25620Q0097-0001002.pdf | ||
| 36C25620Q0097-0001001.pdf | ||
| 36C25620Q0097-0001000.docx | DOCX document | |
| 36C25620Q0097-003.pdf | ||
| 36C25620Q0097-002.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| D316--36C256-20-P-0587 Switchboard Telephone Operators 4-1-20 through 3-31-21 | Award Notice | |
| Telephone Switchboard Operators 580-20-1-4097-0002 | Solicitation |
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