Taiwan Field Support Services

Q: Are all ITAR/State Department licensing required for Contractor Support of Taiwan PATRIOT Field Office expected to be fully in place prior to award for the vendor to be considered 'Technically capable' and a candidate for award?
A: The current period of performance ends 5 May 2019 and anticipated award date is prior to the end of the current period of performance. Proposals should clearly demonstrate ability to meet SOW requirements prior to the end of the current period of performance.
Q: Are all Information Technologies infrastructure required to be already existing/in place prior to award? If NO, what is the expected timeline for IT/IA to be in place after award?
A: The handover is projected to be early May 2019. IT/infrastructure handover should begin on or about 1 April 2019.

Q: Is the prospective TWFO required/expected to be fully in place prior to award? If no, what is the expected timeline for office, furniture and IT/IA to be in place after award?
A: The Government is looking for a seamless turnkey handover. The contractor should be prepared to go live on 1 May 2019.

Q: SOW Section 3.1.1.1 Meeting/Working Groups indicates a requirement to supply support for Conference Facilities/Printers/Computers. Is the contractor required to cover costs of conference facilities and IT equipment?
A: Yes, there should be a conference room with required IT equipment.

Q: During conferences, will computers need full WiFi and need to meet the security requirements identified in Section 3.1.8.2 of the SOW?
A: All security requirements must be met and WiFi is preferred.

Q: SOW Section 3.1.2 states the contract will support the technical advisor with computers and mobile phone(s). Is the contractor responsible for the purchase costs/service charges of computers and mobile phone(s) for the Technical Advisor, or is the contractor support merely to provide the Technical Advisor the guidance/logistical support in securely procuring those items while in Taiwan?
A: The contractor is responsible for the purchase costs/service charges of computers and mobile phone(s) for the Technical Advisor.

Q: SOW Section 3.1.2: Is contractor responsible for providing drivers for each of the five leased vehicles at all times?
A: The leased vehicles are for the Technical Advisor and the locally engaged staff. There are no driver requirements.

Q: SOW Section 3.1.2: Indicates the contractor will provide a server (with various security requirements). How many users are expected to have access to the contractor server?
A: Typically it will be the US Government representative, the Technical Advisor and the locally engaged staff. Once or twice a week an additional 12 will need internet access for a couple of hours.
Q: To remain responsive and in good standing, must the DVD-R be delivered to your office by Sunday, 25 Nov, or is a certified Express mail tracking number, and actual mailing of the DVD-R by 25 Nov sufficient? Does the DVD-R have to be received by your office prior to/by the 25 Nov deadline?
A: The proposal must be received by the stated deadline.
Q: It appears the most recent SOW has eliminated the CONUS support at the Huntsvile, AL office identified in earlier SOWs. Please confirm that this requirement has been eliminated.
A: CONUS support in Huntsville, AL is not required per the SOW. Refer to the SOW and RFP for OCONUS/CONUS support requirements.

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Questions and Answers:
Q: Solicitation Amendment 0001 cites a proposal due date of Nov 25, 2018 at 5 PM but FEDBIZOPPS solicitation change dated Oct 10, 2018 cites a response date of Nov 28, 2018 at 5 PM. Which is correct?
A: The solicitation is the official document and has the correct listed proposal due date, 25 November 2018 at 5 PM CST.
Q: How many, in what format and by what means are proposals to be submitted?
A: The only proposal submission format requirement is electronic. Contractors may provide hard copy of the proposal if so desired. Please email the proposal to the contract specialist and contracting officer as well as submitting one copy of the electronic proposal as directed in solicitation paragraph L-18.10 and L-18.13.
Q: What is the type and mix of vehicles required?
A: The vehicles will be for use in the country of Taiwan for the purpose and activity outlined in the Statement of Work.
Q: Reference paragraph 3.1.9.1 of the amended SOW. Please provide AR 525-13 and the unit AT officer name and contact information for Taiwan.
A: The contractor shall receive Government provided AT awareness training. Other information will not be provided until award.
Q: Reference paragraph 3.1.9.2 of the amended SOW. Please provide AR 530-1.
A: The contractor shall complete Level I OPSEC Awareness Training. Other information will not be provided until award.
Q: Does "Lowest Price" mean the lowest price over 5 years, or is there any added weighting given to the price of the first, or other, year(s)?
A: Reference solicitation paragraph M-4.0.
Q: Is there a current incumbent? If so, what was the Period of Performance and contract value?
A: Far East Support Services, LLC is the incumbent contractor. The current period of performance ends 5 May 2019.
Q: What is the anticipated contract award and start date?
A: Anticipated award date is prior to the end of the current period of performance. See solicitation paragraph F-3 for period of performance information.
Q: Will the contract be required to provide all essential office equipment and furniture such as chairs, desks, bookcases, telephones, computers, printers, and office supplies
A: Refer to the SOW and RFP stated requirements.
Q: Are there other requirements for office equipment not stated within the SOW?
A: No.
Q: Is the contractor to provide all facility utilities and services and associated costs?
A: Yes.
Q: Is there a Taiwanese military POC?
A: No.
Q: Will the Government require resumes or other documentation regarding personnel qualifications?
A: Refer to the SOW and RFP stated requirements.
Q: The location of work sites that support will be performed at sites in Taiwan and in the United States of America; are there any requirements that would be cost bearing to support sites in the United States?
A: Refer to the SOW and RFP stated requirements.
Q: What type of support does the Government anticipate the contractor supporting within the United States, if any?
A: Refer to the SOW and RFP stated requirements.
Q: Is pricing based on the entire contract year or will the contractor be allowed to invoice monthly?
A: The contractor may invoice up to one time per month..

A requirement has been identified for a contractor to provide advisory and assistance services as well as Field Support Services (FSS) in support of the PATRIOT Missiles System in Taiwan.
The contractor shall provide advice, assistance, and support in maintaining field office(s) in Taiwan and interfacing with the Taiwan Military and Legislative bodies with respect to the PATRIOT Air Defense System, associated equipment, and support elements. Business support will include handling of written and verbal translation of unclassified programmatic and technical data pertaining to the PATRIOT system, PATRIOT hardware deliveries, testing, logistics, operational status and field support. Contractor personnel, so designated in the Statement of Work, must be trilingual (reading, writing and speaking) in English, Mandarin and Taiwanese languages.
See the Solicitation and Statement of Work for more information..