Synopsis: Case Processing Operations Center 2. 0

Closed Pre-Solicitation Posted

This opportunity was awarded. See the award notice from , or the latest special notice from .

Solicitation number
HS002126RE015
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Boyers, Pennsylvania, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Counterintelligence and Security Agency (DCSA) is seeking Case Processing Operation Center (CPOC) 2.0 services to support federal background investigations through telephone and switchboard operations, case processing functions, continuous vetting, and program management. The contractor must deliver consistent, quality investigative products in compliance with Federal Investigative Standards, Department of Defense cybersecurity policies, and DCSA protocols while maintaining personnel and process integrity and accuracy. Key requirements include the ability to accommodate expedited work requests, adapt flexibly to policy changes including Trusted Workforce 2.0, manage unpredictable case volumes, and operate multiple systems simultaneously during transition periods. All respondents must obtain CMMC Level 1 self-certification and register in SAM with completed online Representations and Certifications. The actual solicitation (HS002126RE015) is expected to issue on or about March 31, 2026, through sam.gov exclusively, with physical reading rooms available in Boyers, PA for ten business days following solicitation release during business hours.

This procurement is designated as a 100% Small Business Set-Aside with potential further socioeconomic set-asides at solicitation issuance, and contract services will be performed in Boyers, PA, St. Louis, MO, and other government-approved sites. The contract structure consists of a firm-fixed-price award with a twelve-month base period followed by four optional twelve-month extension periods. The relevant NAICS code is 561611 (Investigation and Personal Background Check Services) with a $25 million size standard, indicating the magnitude of the procurement opportunity. The PSC classification is R499 (Support, Professional, Other). Chad Roney serves as the contracting officer for this acquisition, and interested small businesses should prepare to submit proposals following the formal RFP release.

Notice text

This is a pre-solicitation notice for a non-commercial acquisition using FAR part 15. THIS PRE-SOLICITATION NOTICE IS NOT A REQUEST FOR PROPOSAL (RFP). VENDORS SHALL NOT SUBMIT FORMAL PROPOSALS UNTIL THE RFP IS POSTED TO THIS WEBSITE. This synopsis is not to be construed as a commitment by the Government nor shall the Government pay for information resulting from this posting. The Defense Counterintelligence and Security Agency (DCSA), 27130 Telegraph Rd, Quantico, VA 22134, has an ongoing requirement for requisite Case Processing Operation Center (CPOC) 2.0 services related to Federal background investigations. Please carefully review the attachment as it contains critical information pertaining to the upcoming solicitation for this requirement.

Files

File Type Posted
Synopsis_CPOC 2.0.pdf PDF

Notice history

Notice Type Posted
Award Notice for Case Processing Operations Center 2. 0 Award Award Notice
Special Notice for Case Processing Operations Center 2. 0 Latest special notice Special Notice
Request of Proposal for Case Processing Operations Center 2. 0 Solicitation
Partial Consolidation Determination: Case Processing Operations Center 2. 0 Special Notice
This notice Pre-Solicitation
Request for Information: Case Processing Operations Center 2. 0 Original Pre-Solicitation

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