Synopsis_CPOC 2.0.pdf
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- Attached to
- Synopsis: Case Processing Operations Center 2. 0
- Solicitation number
- HS002126RE015
About this file
This is a pre-solicitation notice for a non-commercial acquisition issued by the Defense Counterintelligence and Security Agency (DCSA) for Case Processing Operation Center (CPOC) 2.0 services related to federal background investigations. The requirement encompasses telephone and switchboard services, case processing functions (application ingestion, case maintenance, item level processing, and post-closing), continuous vetting, program management, and support for transition to future system implementations. Services must accommodate expedited work requests, flexible adaptation to policy changes including Trusted Workforce 2.0, unpredictable case volumes, and simultaneous operation of multiple systems during transition periods. The contractor must deliver consistent, quality investigative products in compliance with Federal Investigative Standards, Department of Defense cybersecurity policies, and DCSA protocols while ensuring personnel and process integrity and accuracy. Services will be performed in Boyers, PA, St. Louis, MO, and/or other government-approved sites.
The procurement is designated as a 100% Small Business Set-Aside with potential further socioeconomic set-asides at solicitation issuance. The NAICS code is 561611 (Investigation & Personal Background Check Services) with a $25 million size standard, and the PSC is R499 (Support, Professional, other). The contract will be firm-fixed-price with a twelve-month base period and four optional twelve-month extension periods. The actual solicitation (HS002126RE015) is expected to issue on or about March 31, 2026, through sam.gov only. Physical reading rooms will be available in Boyers, PA for ten business days following solicitation release (8:00 a.m. to 3:00 p.m. Eastern, excluding Fridays and federal holidays), with access requiring a Non-Disclosure Agreement. CMMC Level 1 self-certification is a condition of eligibility. All respondents must register in SAM and complete online Representations and Certifications. The contracting officer is Chad Roney.
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Please carefully review this notice as it contains critical information pertaining to the solicitaiton for this requirement.
This is a pre-solicitation notice for a non-commercial acquisition using FAR part 15. THIS PRE-
SOLICITATION NOTICE IS NOT A REQUEST FOR PROPOSAL (RFP). VENDORS SHALL
NOT SUBMIT FORMAL PROPOSALS UNTIL THE RFP IS POSTED TO THIS WEBSITE. This synopsis is not to be construed as a commitment by the Government nor shall the Government pay for information resulting from this posting.
The Defense Counterintelligence and Security Agency (DCSA), 27130 Telegraph Rd, Quantico, VA 22134, has an ongoing requirement for requisite Case Processing Operation Center (CPOC) 2.0 services related to Federal background investigations. The required CPOC services are for functions essential to the completion of background investigations on behalf of the Federal Government. The technical components for this requirement include the following high-level objectives:
• Telephone and Switchboard Services.
• Case Processing, to include: Application Ingestion, Case Maintenance, Item Level Processing, and Post Closing.
o Expedited Work: Due to sometimes unforeseen urgency, the Contractor is responsible for fulfilling expedited item/case requests as required.
• Continuous Vetting
• Program Management
• Support for the transition to future system implementation, to include, but not limited to: Training
Support, User Acceptance Testing Support, and Program Management Support.
• Implement a flexible, cost-efficient business model with the capacity to adapt to iterative policy and process changes—such as those anticipated for Trusted Workforce 2.0 and the future IT system—with agility and urgency as dictated by Executive Agents;
• Accommodate limitations in the Government’s ability to predict future background investigation requests (e.g., case volume, type, timing, and complexity);
• Transition from the current background investigation case processing system to the future IT system (s), with the understanding that DCSA will likely use multiple systems at some point during the life of these contracts (there may be situations where multiple systems are used simultaneously);
• Obtain consistent, quality investigative products at both the enterprise case level and the item level in accordance with strict timeliness mandates, Federal Investigative Standards (FIS), Department of Defense (DoD) cybersecurity policies, and DCSA protocols and procedures;
• Balance current case types with future emerging background investigative requirements—such as a growing population covered by continuous vetting, which may require on-demand targeted investigations;
• Support the quality of investigations by ensuring the quality, integrity, and accuracy of the personnel completing background investigations; and
• Support the quality of investigations by ensuring the quality, integrity, compliance, and accuracy of the processes used to complete background investigations.
The required services may be performed in Boyers, PA, St. Louis, MO, and/or other Government approved sites.
The procurement is a 100% Small Business Set-Aside. The Government reserves the right to further set-aside this solicitation for a small business socioeconomic contracting program at the time of solicitation issuance. The North American Industry Classification System (NAICS) Code for this requirement will be 561611, Investigation & Personal Background Check Services, with a size standard of $25 Million. The Product Service Code (PSC) will be R499, Support, Professional, other. The resultant contract will be effective with a Base Period of Performance of twelve (12) months, with four (4) twelve (12) month
Option Periods to extend the contract at the Government’s discretion. The Government intends to award a Firm-Fixed-Price contract.
The tentative issue date for the actual solicitation, HS002126RE015, on or about March 31, 2026. The solicitation will be released through the following site only: https://www.sam.gov. Technical documents, such as background investigation policies, procedures, historical data, and other mission-specific information, which are not available on sam.gov due to their sensitive nature will be made available at a physical reading room. The reading room will be open beginning the day the solicitation is released for a period of (10) business days from 8:00am to 3:00pm Eastern. No access will be provided on Fridays or Federal holidays.
Offerors may choose to register the same two (2) individuals for both days, or two (2) distinct pairs of individuals for each day. (E.g., Representatives A and B will visit the RR on Monday, and Representatives C and D will visit the RR on Tuesday.) Please note, interested parties will be required to provide a Non-Disclosure Agreement prior to gaining access to a reading room. The Government will provide instructions on how to access the reading room(s) with the solicitation issuance. The Government anticipates reading rooms at 1137 Branchton, Road, Boyers, PA, 16018, but reserves the right to change the location. More information regarding how to register for the reading room will be provided in a related notice on SAM..gov.
The solicitation will include DFARS provision 252.205-7025, “Notice of Cybersecurity Maturity Model Certification (CMMC) Requirements.” CMMC Level 1 (Self-Certify) is applicable to this requirement and is a condition of eligibility for award.
All respondents must be registered in the System for Award Management (SAM) database at https://sam.gov and complete online Representations and Certifications at https://sam.gov. Amendments to the solicitation will be posted at https://sam.gov. Offerors must obtain all notices and amendments to the solicitation through this website. Hardcopies will not be emailed or mailed.
https://www.sam.gov/ https://sam.gov/ https://sam.gov/ https://sam.gov/
No other information is available until issuance of the solicitation. All questions must be submitted as instructed in the solicitation after it is posted.
The Contracting Officer is Chad Roney.
This notice is for informational purposes only and is not a request for offers. The Government is not obligated to issue a solicitation as a result of this notice.
File details come from the government source that posted it. Updated .