Survey Platform
Awarded Award Notice Posted
- Solicitation number
- HQC007
- Agency
- Defense Commissary Agency Department of Defense
- Awarded
- to Verint Americas Inc.
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- GS-10F-0044W-HQC007-26-F-E001 Federal contract award
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Place of performance
- Fort Lee, Virginia 23801, United States
- Points of contact
-
- Rakeeb Craig rakeeb.craig@deca.mil (804) 734-8000
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Commissary Agency (DeCA) awarded contract GS-10F-0044W to Verint Americas Inc. for a cloud-based Survey Platform with a total value of $1,109,957.80, consisting of a base year priced at $221,991.56 (February 17, 2026 to February 16, 2027) plus four optional one-year renewal periods at the same annual rate. The platform will support customer satisfaction and employee engagement surveys for up to 24 users (4 administrators and 20 non-administrators) with required capabilities including 99.9% uptime, AI-powered analytics, sentiment analysis, industry benchmarking, integration with multiple CRM systems (Salesforce, HubSpot, Mailchimp, Zendesk, Google Analytics, and Power BI), and seamless incorporation of historical survey data from 2019 to present. Critical implementation milestones include SaaS license activation and project outline by January 2, 2026, survey rebuild with landing pages and barcode scanning functionality by February 1, 2026, and deployment of dashboards, KPIs, and report scheduling by March 1, 2026, with the contractor required to provide 24/7 support and comprehensive training throughout the contract period.
Notice text
Awarded contract GS-10F-0044W to VERITAS ENTERPRISE SOLUTIONS LLC for 1109957.80 on 2026-01-30.
Attachments
| File | Type | Posted |
|---|---|---|
| DFAR Clauses - GSA Solicitation .pdf | ||
| Order - HQC00726FE001_Verint_KOsig.pdf |
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