SRSU Management Consulting Services

The Indian Health Service (IHS) Shiprock Service Unit is seeking a management consulting firm to provide comprehensive case management program assessment and improvement services across three healthcare facilities in New Mexico: Northern Navajo Medical Center, Dzilth-Na-O-Dith-Hle Health Center, and Four Corners Regional Health Center. The solicitation requires a consultant to conduct an initial onsite visit of 5-10 days, followed by approximately 8 hours of weekly work over a six-month period, with the primary objective of reviewing and enhancing case management policies, conducting staff interviews, analyzing current operations, and comparing practices to national standards. Potential contractors must demonstrate expertise in case management across inpatient, outpatient, and mental health domains, with a preference for vendors experienced with Indian Health Service operations. The solicitation closing date is June 4, 2025, at 2:00 pm MDT, with no specified page restrictions for technical capability responses. Evaluation criteria will likely focus on the vendor's demonstrated ability to comprehensively assess and recommend improvements to case management programs.

The contract is designated as a 100% small business set-aside under NAICS category 541611 for Administrative Management and General Management Consulting Services, with a firm fixed-price structure. There is currently no incumbent contractor for this requirement, and the period of performance spans from June 1, 2025, to November 30, 2025. The place of performance is Shiprock, New Mexico, with the selected contractor expected to deliver a final written report to the Community Health Services Director detailing program evaluation findings and recommendations. The procurement will require one Full-Time Equivalent (FTE) for consulting services, with an emphasis on providing technical assistance to improve case management processes across the three specified healthcare facilities. While specific award value details are not explicitly stated, the contract represents a targeted, focused engagement aimed at enhancing the efficiency and effectiveness of case management programs within the Indian Health Service's Shiprock Service Unit.