SRSU Case Manager Consultant

The Indian Health Service, Shiprock Service Unit, is seeking a Case Manager Consultant to provide technical assistance for assessing and improving case management programs across three healthcare facilities: Northern Navajo Medical Center, Dzilth-Na-O-Dith-Hle Health Center, and Four Corners Regional Health Center. The consultant must be a registered nurse and will conduct comprehensive reviews of existing case management programs through site visits, policy and protocol reviews, staff interviews, and data analysis. The contractor's objectives include evaluating current operations against national standards, identifying strengths and improvement opportunities, and providing recommendations to enhance the programs in alignment with national case management standards and Patient-Centered Medical Home model. Key deliverables include an initial site visit summary, data analysis presentation, and a detailed final report with recommendations to be submitted to the Community Health Services Director. Amendment 0001 extends the proposal submission deadline to September 23, 2025, at 10:00 AM MDT, and clarifies that on-site visits are required during the first two weeks and last week of the contract, with virtual work permitted between those periods.

This procurement is designated as a 100% small business set-aside with no incumbent contractor currently in place. The contract value is $24,500 for the six-month period of performance running from November 1, 2025, to April 30, 2026. The consultant is not required to be bilingual for this engagement. All work will be performed at the Shiprock Service Unit location in Shiprock, New Mexico, with the primary place of performance at Highway 491 N, Shiprock, New Mexico 87420. The solicitation operates under NAICS code 541611 for Administrative Management and General Management Consulting Services and PSC code R410 for Support-Professional Program Evaluation/Review/Development services.