Solicitation no. 19MU3026Q0002 Travel Management Services

The U.S. Department of State, through the American Embassy in Muscat, Oman, is soliciting quotations for comprehensive travel management services to support official travel for U.S. Government employees and their dependents across official domestic and international destinations. The contractor must be IATA-certified and capable of providing ticket reservations, vehicle rentals, airport transfers, and travel advisory services with an on-site presence and 24/7 backup support. Key requirements include compliance with Fly America Act regulations, maintaining a Global Distribution System (preferably Sabre), delivering 24-hour email turnaround for travel requests, and obtaining Defense Base Act insurance. The government will award the contract to the lowest-priced, technically acceptable quoter based on evaluation factors including financial resources, performance capability, business ethics, organizational experience, and equipment. Critical deadlines include January 8, 2026 at 1400 hours for submission of technical questions and January 21, 2026 at 1400 hours for quotation submission, with all correspondence directed to MuscatProcurement@state.gov.

This solicitation uses no set-aside designation and represents a requirements-type contract with an estimated transaction volume of 250 to 6,000 tickets across the entire contract period. The contract is structured as an Indefinite Delivery Indefinite Quantity (IDIQ) Firm Fixed Price agreement with a one-year base period and four one-year renewal options, with a planned start date of April 1, 2026. The place of performance is Muscat, Oman, where the government will provide workspace at no rental charge. Requiring agencies include the Department of State, Department of Defense, and Department of Homeland Security. Offerors must maintain active SAM registration, obtain an NCAGE code, and submit Form W-14 along with proposals separated into three files (Technical, Financial, and Certification), each not exceeding 30 MB. Payment terms are established at 30 days from invoice submission.