Software Management for Alaris Infusion Pumps
Closed Solicitation Posted
- Solicitation number
- 36C25726Q0505
- Agency
- Veterans Integrated Service Network 17 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Dallas, Texas 75216, United States
- Points of contact
-
- Oneka Robertson oneka.robertson@va.gov (210) 992-4129
- Rafael Rodriguez rafael.rodriguez2@va.gov (254) 560-0262
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17 seeks software management services for the BD Alaris Infusion System at VA North Texas Health Care System, with proposals due June 10, 2026 and questions due June 8, 2026. No set-aside applies.
Place of performance is Dallas, TX 75216. Performance begins June 13, 2026 and runs through June 12, 2027 as the base year, followed by four optional one-year extension periods through June 12, 2031. Services include on-site nursing clinical support training (one eight-hour day annually per 500 infusion devices), two-day annual workshops on the Infusion Knowledge Portal, monthly online training sessions, access to pharmacy consultants and insight consultants with specified credentials, live technical telephone support during normal business hours (8:00 AM to 5:00 PM CST, Monday through Friday), real-time monitoring of the Alaris Systems Manager, unlimited web-based analytics reports, software updates and enhancements at no additional cost within 60 days of commercial availability, patch management for all environments, one annual eight-hour on-site technical service visit per 80 PC units, emergency repair service with response within two hours of notification 24/7, and comprehensive documentation of all services performed.
The contract is fixed-price. Quotes must be valid for at least 60 days and submitted electronically to Oneka.Robertson@va.gov. Invoices are submitted monthly in arrears through the VA's mandatory electronic e-Invoice system. The procurement includes extensive information technology security requirements and records management compliance obligations, with performance surveillance methods to ensure 95–100% compliance with all deliverables. NAICS code is 541519, Other Computer Related Services. PSC code is J065, Maintenance/Repair/Rebuild of Equipment—Medical, Dental, and Veterinary Equipment and Supplies.
Notice text
The Contractor shall provide software management services for the Alaris Infusion System server and software components
Attachments
| File | Type | Posted |
|---|---|---|
| 36C25726Q0505 06.05.26.pdf |
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