Social media archiving

The Department of Defense Education Activity (DoDEA) is seeking a social media archiving solution to capture, store, and manage digital content from over 160 social media accounts across platforms including Facebook, Instagram, Twitter (X), and LinkedIn. The procurement aims to ensure comprehensive archiving of social media activities, maintain secure storage with 256-bit encryption, comply with federal regulations such as FRA, NARA, FISMA, and DoD Records Management Program, and provide reporting and analysis capabilities. Vendors must submit responses by January 23, 2025, at 3 PM EST, with a 10-page limit excluding pricing information, and demonstrate a commercially available off-the-shelf (COTS) solution capable of transferring records to NARA for historical preservation. The RFI requires respondents to provide company information, NAICS codes, technical approach, non-binding price estimates, and recommendations for improving the performance work statement. The prime contractor must perform at least 51% of the work, and the solution must include a web-based SaaS portal with 99.9% system uptime and 24-hour support resolution.

DoDEA has not designated this opportunity as a set-aside contract and anticipates making a single award for a five-year period of performance from March 31, 2025, to March 30, 2030. Each social media account will require 5-10GB of storage capacity, and the archiving solution must support real-time data capture through API-level monitoring across multiple platforms. While specific budget ranges are not disclosed in the pre-solicitation documents, the non-binding pricing template suggests the government is seeking detailed cost breakdowns for a base year and four option years. The solution must provide system integration within 60 days of award, ongoing real-time archiving, quarterly review meetings, and monthly performance reports. Technical requirements include Section 508 compliance and the ability to maintain data retention for 5 years, with the expectation that the selected vendor can efficiently manage and retrieve archived social media content for the organization.