SICSS Annual Software and Hardware Subscription
Closed Solicitation Posted
- Solicitation number
- W912PX21Q0003
- Agency
-
Army Contracting Command
Army Materiel Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 334210 Telephone Apparatus Manufacturing
- Place of performance
- Key West FL 33040 USA
Notice details come from SAM.gov. Updated .
About this opportunity
This solicitation seeks quotes for an annual software and hardware maintenance subscription for the Secure Integrated Communication Switch System at Joint Interagency Task Force - South in Key West, Florida. The Department of the Army Materiel Command Army Contracting Command is procuring 24/7 technical support, repair services, software upgrades and updates, and up to four hours per month of direct assistance from a Compunetix engineer. Quotes are due by November 24, 2020 and award will be made to the responsible offeror providing the most advantageous quote based on technical acceptability and price.
This requirement has no set-aside designation and is a sole source procurement for Compunetix due to the proprietary nature of the equipment. The NAICS code is 334111 and PSC code is D302. The potential value is the base year plus four option years covering equipment and components listed in the attached exhibits. Place of performance will be at Joint Interagency Task Force - South in Key West, Florida.
Notice text
Annual Software and Hardware Maintenance Subscription: This contract is for a combined software and hardware maintenance subscription for the Secure Integrated Communication Switch System (SICSS) at Joint Interagency Task Force – South (JIATFS) in Key West, FL. The subscription includes support for hardware and software with 24-hour technical support covering repair of all MVP system components, and all software upgrades. In addition, up to four hours per month direct assistance with a Compunetix engineer is included. Contractor shall provide support and corrective maintenance of all MVP systems and subsystems including software and hardware including telephone technical support during weekday hours from 8:00 AM to 5:00 PM EST, software updates, software fixes, new software features as they become available, and hardware repair via RMA support. Once a hardware repair is deemed necessary after contacting contractor for support, contractor will provide Return Material Authorization (RMA) to initiate repairs.
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