ServiceNow Licensing
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 47QFDA26Q0005
- Agency
-
Federal Acquisition Service
General Services Administration
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 47QTCA21A000R-47QFDA26F0005 Federal contract award
- Awardee
- Carahsoft Technology Corp
- NAICS code
- Not on record
- Place of performance
- Rockville, Maryland 20857, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
This Limited/Sole Source Justification Notice, issued by the GSA Federal Acquisition Service on January 30, 2026, concerns a ServiceNow software licensing procurement for the Department of Health and Human Services (HHS) Office of the Inspector General under solicitation number 47QFDA26Q0005. The procurement covers ServiceNow licenses to support approximately 1,900 users (including 300 contractors) across 81 HHS OIG offices in both Continental United States (CONUS) and outside Continental United States (OCONUS) locations, with on-site field support as needed. Carahsoft Technology Corporation was awarded the contract as the sole authorized reseller under GSA's 2nd Generation Information Technology (2GIT) Blank Purchase Agreement 7QTCA21A000R, justified on the grounds that Carahsoft holds the exclusive Letter of Supply authorization for ServiceNow software under GSA's Federal Supply Schedule and that ServiceNow represents a proprietary, brand-name item already fully integrated into HHS OIG's existing IT infrastructure supporting critical 24-hour service desk operations. The procurement was approved on January 13, 2026, with the award date of January 23, 2026, though the specific award amount was not disclosed in the filing. The justification emphasizes the urgent and compelling need to maintain service continuity for critical infrastructure capabilities including Demand Management, Automated Discovery, Cloud Management, Asset Management, Change and Release Management, and Project and Portfolio Management.
Notice text
ServiceNow Licenses BPA Call
Awarded contract 47QTCA21A000R to unknown vendor for unknown amount on 2026-01-23.
Files
| File | Type | Posted |
|---|---|---|
| 47QFDA26Q0005_Justification_ServiceNowRedacted_2026-01-28.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Information Technology Support Services NEXT GEN | Office of the Inspector General | Total Small Business |
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