Senior IT consultant support

The Department of the Interior Bureau of Indian Affairs Western Region is seeking a Senior IT Consultant to provide comprehensive support for the Electric Utility Management System (EUMS), including system administration, network management, technical support, and development of an online customer web portal. The procurement is structured as a firm-fixed-price contract under NAICS code 541618 (Other Management Consulting Services) with a product service code of DG01 for IT and telecom network support services. Key requirements include a minimum of three years of experience in utility customer support, ability to pass an extensive background check for administrative access to BIA computer systems, and capability to work with multiple technical platforms including UMS.net, NOVOTX Elements, SCADA systems, and GIS systems. Evaluation will be based on technical capability and price, with the government reserving the right to award based on best overall value. The quote submission deadline was initially January 19, 2026, but was extended to January 21, 2026, at 5:00 p.m. Pacific Standard Time per Amendment No. 2, which also provided government responses to ten contractor questions regarding performance requirements and operational clarifications.

This solicitation is a 100% set-aside for Indian Small Business Economic Enterprises, requiring offerors to complete the Indian Affairs Indian Economic Enterprise (IEE) Representation Form to demonstrate eligibility under the Buy Indian Act. The contract is for one base year with four option years, encompassing 2,160 billable hours annually, and will be performed at government facilities in Coolidge, Arizona, with occasional satellite work in Oracle and San Carlos, Arizona. The wage determination for service contract workers in Arizona's Maricopa and Pinal Counties applies, establishing mandatory hourly rates and benefits including health and welfare coverage at $5.55 per hour, paid vacation, and paid holidays. No incumbent contractor or specific award value is identified in the solicitation documents, though the opportunity represents potential long-term engagement across the five-year contract period. Delivery of services is expected to commence immediately following contract award, with contractors required to travel primarily via government-owned vehicles and work occasional hours outside standard business hours without formal on-call status.