Sol_140A1126Q0006_Amd_0002.pdf

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

E. IMPORTANT: is not is required copies to the issuing office.

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

7.ADMINISTERED BY (If other than Item 6) CODE

STANDARD FORM 30 (REV. 11/2016)

Prescribed by GSA FAR (48 CFR) 53.243

FACILITY CODE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. is extended. is not extended.

12. ACCOUNTING AND APPROPRIATION DATA (If required) copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15C. DATE SIGNED

15A. NAME AND TITLE OF SIGNER (Type or print)

16C. DATE SIGNED

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

PAGE

6. ISSUED BY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X)

CODE

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

Previous edition unusable

PAGESOF

Contractor

The hour and date specified for receipt of Offers to sign this document and return

Melanie Schiaveto

See continuation page

BIA WRO 00011

2600 N CENTRAL AVENUE

Contracting Office

SUITE 400 MAILROOM

Phoenix AZ 85004

DOI, BIA WRO

Contracting Office

2600 N CENTRAL AVENUE

SUITE 400 MAILROOM

Phoenix AZ 85004

A11

A11

140A1126Q0006

01/16/2025

12/29/2025

1 4

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGES

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

NSN 7540-01-152-8067

140A1126Q0006/0002

Amendment No. 2 is issued as follows:

1. Standard Form 1449 - Block 8 is revised to read as "01/21/2026 1700 PS".

2. Response to questions are provided:

Question No. 1: Agency service area: What locations are included in the ¿agency service area¿ referenced in the SOW (e.g., sites/cities), and what is the furthest expected travel distance from the SCIP facility in Coolidge, AZ?

There are two satellite offices that may require travel at times.

Response No. 1: They are in Oracle, AZ and San

Carlos, AZ.

Question No. 2: Travel frequency and type: What is the expected travel pattern (e.g., approximate trips per month), and is it primarily local day travel or should offerors plan for occasional overnight travel?

Response No. 2: Any travel will be local/day, unless there is a conference that is request is made to attend. There isn't a pattern, typically the travel to the satellite offices is done when a request is made from the office or and system is down. Contractor will have the ability to remote in as well.

Question No. 3: Vehicle / mileage: Will the

Government provide a vehicle for official travel, or should the contractor assume use of a personal vehicle? If a personal vehicle is expected, should offerors assume mileage reimbursement per applicable policy?

Response No. 3: Contractor will be required to take training to use a GOV for travel.

Question No. 4: Travel cost treatment under FFP

-Should travel be included in the all-inclusive

FFP price, or will travel be reimbursed separately (e.g., ODC/NTE)? -If reimbursable, Continued...

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C) what rates/regulations apply (mileage/per diem), and is there a cap?

Response No. 4: There should not be a need for reimbursement as all travel can be done by GOV.

Question No. 5: After-hours / on-call expectations: Is there an on-call requirement or defined response expectation outside standard business hours? If so, what response time is expected and how frequently does after-hours work typically occur?

Response No. 5: There are occasional times that may require the contractor to come in early or stay after business hours, but typically there is no need for on-call requirement.

Question No. 6: Prioritization of functional areas (for planning): From the Government¿s perspective, which areas are expected to be most frequent/critical versus occasional

(EUMS/CIS operations, SQL/reporting, payments/IVR, Windows/network/voice, SCADA coordination, customer portal support)?

Response No. 6: The order of most frequent/critical is: EUMS/CIS operations, Payments/IVR, Windows/network/voice, SQL/reporting, SCADA coordination, Customer portal support

Question No. 7: Admin access vs coordination:

For SCADA, network administration, and Cisco phone support: will the contractor have privileged/admin access, or is this primarily coordination/level-1 support with escalation to

Government/OEM teams?

Response No. 7: Contractor will have admin access but will not be required to operate any parts of the SCADA system. Contractor does have full admin access over the Cisco phone system.

Question No. 8: OEM support posture: Does SCIP currently have active OEM support for

Continued...

NAME OF OFFEROR OR CONTRACTOR

SUPPLIES/SERVICES

(B)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

OPTIONAL FORM 336 (4-86)

Sponsored by GSA FAR (48 CFR) 53.110

ITEM NO.

(A)

QUANTITY

(C)

EUMS/UMS.net and related components, and is the contractor expected to engage the OEM directly as part of incident/change management?

Response No. 8: SCIP does still receive support from OEM. Contractor will engage them directly and will be on weekly calls to address changes and incidents as they occur.

Question No. 9: Current systems/vendors: To align staffing and tooling, can you please confirm the specific systems/vendors/OEMS currently in use for (a) IVR - Cisco (b) payment/lockbox interfaces (including any pay.gov integration) Automated Pay by Phone, Online Bill Pay, OTC.Net, and Pay.gov (c) customer portal (if any) Not currently available (d) SCADA? Not currently available

Question No. 10: Anticipated award/Start Date:

What is the Government¿s anticipated award date and desired start/reporting date for performance?

Response No. 10: Ideally, reporting would be immediately after the award.

3. All other terms and conditions remain unchanged.

Sponsored by GSA FAR (48 CFR) 53.110