RFI_ Mission Post Kazakhstan_Medical Insurance Services

Closed Special Notice Posted

Solicitation number
19KZ1026N0369
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Astana 01000 Kazakhstan

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of State Mission in Kazakhstan issued a Request for Information on June 2, 2026, seeking market research on medical insurance service providers capable of delivering comprehensive health insurance coverage and administrative services for eligible US Mission Kazakhstan employees and dependents; responses are due by June 15, 2026, at 15:00 local time.

This RFI is for informational and planning purposes only and does not constitute a commitment to issue a Request for Proposal or contract award. The planned contract structure includes a base period of one year with four optional years, with delivery beginning in 2026–2027.

Interested contractors must submit white papers limited to 20 pages of substantive content plus an administrative cover section to AstanaGSOProcurement@state.gov. Respondents must provide company profile and experience information, including years in business, physical address, business licensing status in Kazakhstan, contract scope over the past three to five years, and current client base. The submission must include at least three past performance references with client contacts and detailed information on provider networks across Kazakhstan, including hospitals, clinics, physicians by specialty, pharmacies, dental providers, optical and vision care, mental health providers, orthodontists, and rehabilitation facilities.

The Statement of Work specifies required benefit coverage including hospitalization (100% in-network), emergency services (100%), ambulance transport (80%), obstetric and pediatric care, prescription drugs, preventive care, hearing aids and optical services (80%), mental health care (50%), dental services up to $3,200 annually (80%), and an annual maximum reimbursement limit of $27,000 per covered individual per contract year. The contractor must establish claims processing with settlement within two weeks, provide 24/7 member support, maintain an online portal, and deliver benefit brochures in Russian, Kazakh, and English within 30 days of award. All submission costs are the responsibility of interested parties, and all responses become government property.

Notice text

The U.S Department of State Mission in Kazakhstan is seeking information on how any interested contractor could provide comprehensive health insurance coverage and administrative services for eligible US Mission Kazakhstan employees and dependents. RFI is enclosed, please follow instructions.  

Files

File Type Posted
REQUEST FOR INFORMATION 19KZ1026N0369_Final.docx DOCX document

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